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    Programmamanager/MT-lid - London, United Kingdom - Headspring Executive Development

    Headspring Executive Development
    Headspring Executive Development London, United Kingdom

    1 week ago

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    Description
    com), we are on a mission to create a purposeful business culture with our customised learning and development solutions.

    As a joint venture of the Financial Times and IE Business School, we work with global organizations to create transformative learning experiences.

    As a young business, we have a very agile, flexible, and fast-paced culture and we are building a strong portfolio of clients across Europe and the Middle East.

    They lead and respond to the organisation and planning of complex and tailored learning journeys.

    all working closely with the Programme team assigned in compliance with corporate objectives in terms of quality and client success.

    Work with new clients on complex learning projects in an intensely collaborative process to solve critical problems and develop high impact learning experiences tailored to companies' needs.

    Lead the client relationship and communicate with clients on a day-to-day basis overseeing all aspects related to the learning initiative (planning, communication with delegates, incorporating amendments as the project evolves, status reports)

    In the event there is an academic director or orchestrator assigned to the programme, the Programme Manager will supervise and coordinate all activities, ensuring the excellence of the customer experience.

    Prepare documentation required from the programme side and attend client's final design meetings and/ or design jams together with the Commercial and L&I Teams to provide SME.

    Works in a collaborative way with peers across the business, especially with the L&I and Commercial teams, providing subject matter expertise on design, delivery, faculty, and budget management for learning programmes, guaranteeing the successful delivery of each programme.

    Responsible for collecting the data, creating the report, and performing the analysis of the outcome of the programmes under their portfolio, proposing possible improvements, innovations, and suggestions for future editions.

    Demonstrated experience in working collaboratively in an international team to develop and deliver effective corporate training initiatives within a fast-paced organisation.

    ~ Demonstrated experience in project management and events organisation.
    ~ Strong planning and organisational skills; Excellent customer service and relationship-building skills; Fluent in English. Good knowledge of Spanish + knowledge of a third language would be considered a plus.
    Proficient user of Microsoft Office, VC platforms (Zoom, Teams, Webex) and Project Management tools such as Wrike.

    We take care of our team and offer benefits such as private health insurance, Working from Home allowance, and Well-Being Allowance, among others.

    We work in a hybrid style, so you will come in to the office 3 days a week and work from home 2 days a week, although this can be adjusted to suit program and role needs.

    Headspring is an equal opportunity employer, and we believe diversity is an engine for change.


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