Apprentice Retail Parts Advisor - London, United Kingdom - Mercedes-Benz Apprentice Programme

Mercedes-Benz Apprentice Programme

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Retail (Parts) Advisor Apprentice
The role of a Retail (Parts) Advisor Apprentice is diverse. You'll be working both behind the scenes receiving deliveries and at the front desk serving Mercedes-Benz customers.

You'll learn skills in managing stock, merchandising, forecasting and analysing purchasing habits, as well as developing your ability to retain customers and increase market saturation.

The role of a Retail (Parts) Advisor Apprentice

Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock Control/ Management
Processing Warranty Claims and Payments
Identifying Parts
Business development/ Planning
Marketing and Visual Merchandising
Forecasting and Budgeting
Managing logistics including organising and arranging deliveries

Desired Skills and Personal Qualities

Customer service skills
Sales Skills
Organisational skills
ICT Skills
Complaint resolution skills
Problem solving abilities
Ability to work independently and as part of a team
Flexibility
An interest in motor vehicles

Entry Requirements

Age 16+
GCSE grades or equivalent A
C) in:
Mathematics
English Language

Important information
We will support you in gaining Functional Skills in Mathematics and English should you require them.

Future Career Opportunities
Completing an apprenticeship is just the start of your career at Mercedes-Benz.

Examples of some career paths our graduates have taken are: