Receptionist - Newbury, United Kingdom - West Berkshire Council

Tom O´Connor

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Tom O´Connor

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Description
Vacancy Summary

  • Employer:
  • West Berkshire Council
  • Salary:
  • From £20,258 to £20,812 per annum (Grade B)
  • Location:
  • Council Offices, Market Street, Newbury
  • Contract:
  • Permanent
  • Working Pattern:
  • Full Time
  • Hours:
  • 37 hours per week.
  • DBS Check:
  • No
  • Closing Date:
  • 04/07/2023 at 23:59
  • Reference:
  • V5250
Vacancy Description


We are creating an amazing opportunity for someone to work within the council whose main qualities are warmth, kindness and a desire to learn.


We are looking for someone:
- to provide a front-line customer-focused service meeting and greeting customers
- to provide and consistent and efficient front line service to our visitors to the offices
- to record and respond to queries and service requests, escalating as necessary

Our main focus for this role is mainly on personal qualities rather than formal qualifications.


As part of Customer Service Team, we recognise the need to support and develop everyone to their full potential either by internal training or accessing apprenticeships.


West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more.

You will also be entitled to a generous annual leave entitlement of 27 days per annum rising to a maximum of 32 days.

For an informal discussion, please contact Paula Tennent, Customer Services Manager, on


You will be notified by
12th
July 2023 if you have been shortlisted for 1st stage telephone interview which bill be held on
18th
July 2023.



Equal Opportunities
How to apply


This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.


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