Conference & Events Manager - London, United Kingdom - Convene

Description

The Conference and Events Manager is responsible for ensuring the success of all programs while maintaining a profitable operation and high-quality products and service levels. The Conference and Events Manager is expected to share ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.

Supervise and set up the culinary service quickly and efficiently for participants and ensure that it follows The Program Execution Order

Supervise the service team and support staff including setup, utilities, maintenance, and security

Coordinate culinary service between the culinary team and service team

Keep culinary informed of accurate counts

Review menu/service with production and culinary teams

Enforce all rules and regulations and ability to carry out all safety and emergency programs

Monitor all beverage consumption

Follow all health and safety regulations and ensure sanitation and cleanliness of service areas

What We Look For:

Minimum of 2 or more years of progressive experience in a conference center or a related field

Previous supervisory responsibility preferred

Strong knowledge of service standards, and different service types

Knowledge of food and beverage preparation techniques, health department rules and regulations, liquor laws and regulations

Be involved in and/or conduct ongoing training of service specialists to maintain standards of service

Manage opening and/or closing inspection duties

Maintain service cleanliness in front and back of the site

Ensure positive overall client satisfaction

Ability to interact with guests and/or associates in a courteous, empathetic, and discreet manner

Adhere to basic hygiene procedures and grooming standards

Flexible and long hours sometimes required

Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance

Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time

Who We Are:Convene is a premium hospitality company that designs and operates meeting, event, flexible office, and membership spaces. With a network of 38 locations across nine cities in the U.S. and UK, Convene thoughtfully combines beautiful yet intuitive design, fully-integrated technology services, and a warm and welcoming environment to create a turnkey solution for extraordinary meeting and work experiences. Founded in 2009 with the goal of bringing hospitality and lifestyle into traditional commercial real estate assets, Convene partners with the industry's top landlords to deliver increased value to their assets and premium experiences to their tenants. The company counts Hudson's Bay Company, Ares, and RXR Realty among its investors and has been named one of America's 100 Most Promising Companies by Forbes and a Best Workplace by Inc. magazine, Fortune magazine, and Built In. Learn more at We're Here For You: At Convene, you'll receive:

Generous paid time off, including an extra day off for your birthday

Participation in our pension scheme with contributions from Convene

Professional development support

Wellness subsidy to support your wellbeing

Savings on bikes and equipment through Convene's Cycle to Work programme

A chance to be part of a dynamic, growing team

The opportunity to have a significant impact on your team and the business in the work that you do

Convene is committed to building an inclusive and diverse workforce. We are an Equal Opportunity Employer and welcome people from all backgrounds, experiences, abilities and perspectives.