- Providing day-to-day support for incoming client queries
- Establishing and maintaining productive relationships with key vendors and suppliers to facilitate warranty support and address site queries
- Conducting monthly analysis of warranty data and preparing internal reports for management review
- Engineering Degree or equivalent (desirable)
- Strong commercial skills and exceptional interpersonal abilities for effective engagement with stakeholders (desirable)
- Technical understanding and experience in engineering, project execution, and commissioning methods (desirable)
- Previous experience in a similar managerial role (desirable)
- Experience in an Oil & Gas Environment (desirable)
- Proven ability to work across cross-functional and international teams (essential)
- Proficiency in computer literacy, including advanced Microsoft Excel, Word, and Outlook skills (essential)
- Excellent communication skills, capable of effectively engaging with management, suppliers, clients, and internal departments on a global scale
- Strong negotiation abilities
- Knowledge of commercial, conflict, and contractual issues
- Familiarity with risk/opportunity management principles
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Warranty Manager
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Astute People Slough, United KingdomAstute's Power team is partnering with a leading Energy from Waste company in the UK to recruit a Warranty Manager to work in a hybrid role, with site visits to Slough.The Warranty Manager role comes with a starting salary of up to £70,000 and bonus.If you have in a similar role ...
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H9 Technical Slough, United Kingdom Permanent, Full timeH9 Technical Recruitment are currently supporting a Leading EPC across the Energy from Waste sector, the role will be based across their construction site in Slough, office in Farnborough and some home working. An exciting opportunity to join a business who have multiple EfW & Cl ...
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Field Service Specialist
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Jenoptik AG Camberley, United Kingdom**Jenoptik is an international photonics group with representatives in over 80 countries. Optical technologies are the foundation of our business. We employ around 4,000 people worldwide.**: · **Join our team and help to shape our future with lasting effect.**: · **Field Service ...
Warranty Manager - Camberley, United Kingdom - NOV Inc
Description
CLOSING DATE 9th of JUNE 2024
NOV Process & Flow Technologies is a leading global provider of topside processing units. We are currently seeking Warranty Manager to join our Lifecycle Services Team.
The Warranty Manager will be a key member of the Lifecycle Services Team and act as the primary contact for customer inquiries related to NOV equipment delivery, overseeing all warranty activities as needed.
The primary objective of this role is to provide proactive customer support, ensuring prompt resolution of any warranty-related issues.
In this capacity, the Warranty Manager will collaborate closely with various NOV teams involved in equipment delivery, including operations, legal, finance, supply chain, and engineering, to address and fulfill customer requirements effectively.
All warranty-related inquiries will be documented and managed in coordination with the NOV teams, with the Warranty Manager taking the lead in resolving issues and ensuring customer satisfaction.
Responsibilities of the role include:
QUALIFICATIONS:
EXPERIENCE:
SKILLS, TRAINING & SPECIALIST KNOWLEDGE:
