- Ensuring that you always provide great customer service, and greet residents, visitors, and contractors in a friendly manner.
- Conducting pre-check-in and post check-out checks, to ensure that the move-in process for residents runs as smoothly as possible.
- Encourage as well as support resident engagement, through the planning and execution of events and activities in the communal areas for residents to attend and network.
- Make sure that you consistently keep updated with new rules and regulations as well as health and safety standards.
- Handle daily enquiries from residents and attempt to answer as well as solve these queries wherever possible.
- Flag up issues with maintenance to be fixed on the same day.
- Bubbly personality
- At least 2 years' experience in the property industry
- A can-do attitude
- Outstanding Customer Service skills
- Previous experience working in a customer facing role
- Ability to multitask to complete a long to-do listIf this position is of interest, please contact Imogen Mattick at One Property Recruitment. OPR are specialists in the property sector covering block management, Build to Rent, estate management, financial services, facilities management, and commercial management. Please do get in touch if you are looking for a new position or are recruiting in the sector
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Resident Host - Bristol, United Kingdom - One Property Recruitment
Description
Resident Host- Bristol- £27,000pa plus generous bonusOne Property Recruitment have been instructed upon the search for a Resident Host in Bristol.
My client is looking for someone with Property experience or Build to Rent experience to join their prestigious scheme. You will be a vital member of the front of house team. You will build strong relationships with the residents and foster a strong sense of community through arranging events. This is a rare opportunity to join one of the fastest growing and most prestigious Build to Rent developments.Your daily duties will consist of:
You will gain the opportunity to embed yourself within a strong teamworking culture, which will aid your career progression further.
I am looking for the following skillset/ attributes: