Client Adviser - Silverstone, Northamptonshire, United Kingdom - DEKRA

Description

Customer Contact Advisor - Porsche Experience CentreLocation: Office based (Porsche Experience Centre Silverstone Circuit, Towcester, NN12 8GR)

Salary:
£23.5K per annum, increased to £25K on successful completion of probation + Potential Annual Bonus of 10%Contract: 37.5 Hours per week, Monday to Friday

Rotational Hours: 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme.

We are DEKRA Automotive, we have a incredible opportunity to support a luxury brand as our Customer Contact Advisor, you will be joining our global business employing over 44,000 employees in more than 50 countries on all five continentsIn the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.

As our Customer Contact Advisor, you will deliver a Porsche Experience to match the product by managing customer calls and Porsche Cars GB correspondence in line with the Porsche Experience Centre vision.

You will build relationships with everyone associated with the brand and deliver a professional level of service tailored to each individual customer's needs.updating the Porsche Customer database () as required.payments via an online system.

Porsche Experience Centre reception duties on occasion.

In order to be successful in this role you must have / be:

to demonstrate experience of working within a Customer Service environmentto provide excellent customer service both over the telephone or face to faceliterate and excellent VDU/keyboard skillsaptitude and desire to gain good all-round product knowledgeIf you feel you have the necessary skills and experience to be successful in this role, click on "APPLY" today No agencies please.