- Designing, implementing, and maintaining network infrastructure to meet business requirements.
- Configuring and optimizing network devices such as routers, switches, and firewalls. (Cisco, Palo Alto)
- Monitoring network performance and security, identifying and resolving issues promptly.
- Planning and executing network upgrades and expansions to support business growth.
- Implementing and enforcing network security policies and procedures to protect against unauthorized access and data breaches.
- Collaborating with other IT teams and stakeholders to integrate network solutions with other systems and applications.
- Providing technical support and troubleshooting assistance to end-users and other IT teams.
- Documenting network configurations, processes, and procedures for knowledge sharing and compliance purposes.
- Conducting regular audits and assessments to ensure compliance with industry standards and regulations.
- Provides Tier-3 support including but not limited to corrective actions, equipment refresh support, modernization efforts, and new network turn ups.
- Implement and update ongoing performance plans with measurable metrics.
- Effectively communicate expectations, planning, monitoring, and appraisal of job results
- Enforce systems, policies, and procedures.
- Advise compliance of any complaints immediately.
- Report any suspicion of financial crime to the Money Laundering Reporting Officer immediately.
- Operate within the Company's standards for Treating Customers Fairly.
- Manage any potential conflicts of interest to avoid disrepute to the company's integrity.
- Assist staff with Network enquiries via Remedy helpdesk System.
- Promote continuous improvement and development within our current technology stack.
- Work closely with the Global IT Team on general support and project initiatives.
- Follow strict change control processes and produce detailed supporting documentation.
- Develop industry knowledge by maintaining Continuous Professional Development (CPD).
- Provide regular reporting and commentary on networking issues/metrics, for example: Recurring problems relative time spent supporting certain business units and/or applications.
- Excellent understanding of Azure hosted networking, with a strong foundation knowledge of other cloud services.
- Excellent understanding and experience of Palo Alto / Cisco firewalls, switches, and wireless technologies.
- Good understanding of DevOps practices.
- Experience writing support documentation for network solutions.
- Experience engaging with business leadership on matters of IT Networking.
- Highly process-orientated; rigorous and disciplined approach to change management.
- Strong communication skills both written and oral.
- Strong project management skills / Excellent time management.
- Ability to effectively multi-task various responsibilities at a high level.
- Ability to act with due processional care, demonstrating sound integrity and confidentiality.
- Analytical thinking – explores and understands trends, opportunities and risk that could affect the business.
- Strong team player
- Ability to break down workflows and redefine process.
- Cisco
- Palo Alto
- SolarWinds
- Windows Server 2016 and newer
- Microsoft Azure
- Azure DevOps
- CLI / PowerShell / Bash
- Windows 10 & 11
- MS Office – Excel, Word, Outlook & Visio
Network Engineer - London, United Kingdom - Starr Insurance Companies
Description
Starr Insurance Companies is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world.
Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world's fastest growing insurance organizations, capable of writing in 128 countries on 6 continents.
Role Purpose:
To proactively support the UK and European network infrastructure solutions (cloud & on-premise), ensuring systems remain available for the wider business.
The role will have dual reporting, with a solid line into the Head of Infrastructure in the UK and have a dotted line into the Network manager based in the US.
Roles and Responsibilities:
Networking:
Service Line Management:
Insurance:
General:
Experience
Skills
Systems & IT
Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.