Contract Manager - Uxbridge, United Kingdom - Solos Consultants Ltd

Description

We are seeking a Contract / Operations Manager to oversee comprehensive management of a critical maintenance contract for a key client. Your primary focus will be on ensuring outstanding performance, compliance with safety and well-being standards, client and customer satisfaction, and financial success aligned with company expectations.

Contract Management:

• Manage and oversee the entire contract, ensuring adherence to agreed terms, performance metrics, and key indicators.

• Cultivate positive relationships with the authority and other stakeholders, serving as the primary contact for operational matters.

• Collaborate closely with the client, understanding their needs and ensuring successful service delivery.

Daily Operations Management:

• Supervise and coordinate planned reactive maintenance activities, ensuring timely responses and issue resolutions in line with service level agreements.

• Implement and monitor capital replacement programs to enhance asset conditions based on client specifications.

• Conduct routine site visits to assess work quality, safety protocols, and provide constructive feedback to the team.

Business Development:

• Identify and pursue business opportunities for expanding the third-party works business, encompassing both illuminated and non-illuminated asset-related projects.

• Develop and execute strategic plans to achieve growth targets.

• Collaborate with sales and marketing teams to craft competitive proposals and bids for potential projects.

Financial Management:

• Manage the budget for the London Borough of Hillingdon contract and the third-party works business, ensuring financial targets are met or exceeded.

• Monitor project costs, resource allocation, and profitability, implementing cost-saving measures as necessary.

Qualifications and Experience:

• A degree in Business Management, Engineering, or a related field.

• At least 5 years Streelighting Management experience

• Proven experience in contract management, operations management, and business development, preferably within the infrastructure services sector.

• Strong understanding of planned reactive maintenance, capital replacement programs, and asset management.

• Track record of successfully growing and managing third-party works business.

• Excellent communication, negotiation, and interpersonal skills for building and maintaining positive client relationships.

• Financial acumen with the ability to manage budgets and financial performance.

• Effective leadership skills to inspire and lead a team towards achieving business objectives.

• Knowledge of local regulations, policies, and procedures related to infrastructure services is advantageous.

• Proficiency in relevant software and tools used for contract and project management.

If this role is of interest and you meet the above criteria, then please apply immediately