Business Development Executive - Edinburgh, United Kingdom - Edinburgh Street Food

Description

Edinburgh Street Food, the city's first 7 day permanent street food offering, is a giant dopamine injection.

The 15,000ft venue has internal and external seating for 600 guests and is a genuine foodies paradise with a funky neon-lit interior, 11 outstanding permanent vendors and 3 bars, alongside a rotation of guest pops ups.

We welcomed 600,000 customers through our doors in our first year of trading and have ambitious growth plans for the future.

We're on the hunt for a brilliant part-time (or freelance) Business Development/ Reservations Executive to join the marketing team to increase our group bookings and coordinate corporate events.

This role requires an understanding of local networking events and meet-up groups.

You'll want to proactively build relationships with local businesses and neighbouring offices, so the ideal candidate will be based in or around Edinburgh.

Your Responsibilities Will Include:
Addressing all inbound booking enquiries in a timely manner, using our tone of voice. Owning our booking system (ResDiary) and coordinating with our operations team to ensure an excellent guest experience. Owning our events inbox - dealing with all customer communications and forwarding emails onto different departments where necessary. Building relationships with local businesses, neighbouring offices and social groups to increase group bookings.
Confidently attending online and offline meetings to meet guests and understand their requirements.
Representing the business with strong interpersonal skills and excellent written communication. Reporting on the performance of reservations and developing strategies to improve upselling and enhance the guest experience. Working with the marketing team on focused campaigns (e.g. Christmas) with compelling messaging to increase bookings. Maintaining strong working relationships with our traders, marketing team and operations team.


The Successful Candidate Will Have:
Past experience in admin based roles or similar business development roles.
Excellent organisation and inbox management.
An adaptive tone of voice to suit our vibe.

Upselling skillsA gentle, friendly approach to salesA go getter attitude, with the confidence to work independently and as part of a larger team.

Ideally, experience with group bookings and in hospitality.


Our Application Process:
Please submit your CV and a cover letter, with an indication of what working hours suit you best. Please note, we're also hiring for a full-time version of this role should the skillset required be more suited to you:

Work For Us:
Free & discounted food with an ongoing 15% off food and drink.
Very casual work place environment.
Ability to be playful and express your creativity.
Support and guidance from an experienced line manager.
Flexible working hours to fit into your lifestyle.
City central location with excellent transport links.
We're a certified Living Wage Employer.
We're based in Edinburgh's nicest office, WeWork, boasting a rooftop terrace plus complimentary barista coffee and beer. It's dog friendly too, as is Edinburgh Street Food.

We're a business with ambitious growth plans, there are many career progression opportunities and we want you to be with us for the journey.