- Secondary school standard of education in basic numeracy and literacy. Evidence of personal development in previous employment.
- Competent at using Care Flow System, Nationally recognised qualification in basic literacy an numeracy keyboard skills
- Relevant work experience at least 1 Year
- Previous Employment within a Health field / or working within a team. Clerical experience.
- Able to produce short accurate written messages and effectively communicate with patient, visitors and all levels of staff in a clear articulate way. Good telephone manner. Friendly and approachable.
- Judgement of when to refer issues to relevant senior staff.
- Methodical. Good time management skills
- Follow instructions accurately. Ability to work on own initiative. Calm and well organised. Flexible
- Ability to work on own initiative
Ward Receptionist - Nottingham, United Kingdom - Nottingham University Hospitals NHS Trusts
Description
Job summary
This is an exciting opportunity for a Ward Receptionist to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care. The post is on the Renal Dialysis Unit at the City Hospital, we have 40 stations over two units for patients to dialyse.
As the Ward Receptionist, you will often be the first point of contact for patients and visitors when entering the unit so a friendly, welcoming smile and excellent communication skills are essential.
Main duties of the job
In addition to below summary , you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Tasks will include but not be limited to fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patient information using technology systems. Staff are expected to be courteous and considerate at all times and have excellent customer care.
About us
We pride ourselves on being a supportive team and always strive to do our absolute best for our patients and their families. We strive to always work as an efficient and quality service; and the ward receptionist is an integral part of the team.
We have a team that is both innovative and proactive in ensuring that high quality care is delivered to our patients. We are keen to encourage developments in line with Trust policy.
Job descriptionJob responsibilities
Basic computer skills will be needed and an understanding of Microsoft word and excel. Basic typing skills is a necessity preferably at RSA level 2. NUH programmes such as Medway, Patient Transport and Notis would be an advantage.
Person SpecificationTraining & Qualifications
Essential
Desirable
Experience
Essential
Desirable
Communication and Relationship Skills
Essential
Analytical and Judgement skills
Essential
Desirable
Planning and organisation skills
Essential
Desirable