Radiology Department Assistant - London, United Kingdom - University College London Hospitals NHS Foundation Trust

Tom O´Connor

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Description

University College Hospital is part of the UCLH NHS Foundation Trust which has a reputation for innovation and providing excellent patient-focused care.

UCH is centrally located within easy reach of the many amenities that London has to offer, catering for a wide and diverse population.


Due to expansion of services, the Imaging Department is currently seeking a highly motivated, skilled, enthusiastic health care assistant to join our multidisciplinary team.


We would expect the successful applicant to demonstrate a patient centred approach and contribute to the efficient running of the imaging department, with the provision of a consistently high standard of patient care.

Previous experience of working in a healthcare environment or within the service industry is desirable.

This is an exciting opportunity to work in a patient focused, technically advanced field and is an excellent opportunity to develop new skills and knowledge.

The Radiology Department Assistant (RDA) works as part of the department team under the direct supervision of radiographers and

  • Participates in the delivery of patient care
  • Contributes towards department organisation
  • Supports the Imaging team in the provision of a safe and caring environment


The Imaging department is based across five sites; UCLH, The Macmillan Cancer Centre, UCH at Westmoreland Street, Royal National ENT & Eastman Dental Hospitals and Grafton Way Building.


The service has a comprehensive range of state of the art equipment, including MRI and CT scanners, digital Interventional Suites, digital X-ray rooms and ultrasound rooms.

Communication

  • Communicate clearly, effectively and appropriately with the multidisciplinary team, patients and their family/visitors/carers
  • Respond appropriately to queries, take phone messages and pass on written and verbal information to patients
  • Provide basic information to patients, family/visitors/carers and colleagues
  • Aware of the importance of accurate documentation and contribute to reports of patients' activity and progress
  • Accept constructive feedback.
  • Give constructive feedback to colleagues.
  • Participate in discussions about patient care and departmental development, including handover and team meetings
  • Maintain patient confidentiality
  • Maintain professional boundaries and working relationships with patients and colleagues
Personal and People Development

  • Understand own level of responsibility and accountability in relation to trained staff
  • Identify own learning needs and produce a personal development plan in conjunction with the departmental superintendent.
  • Participate in annual staff appraisal, staff development and inservice training activities in line with the Knowledge and Skills Framework
  • Attend Trust/local orientation programmes, mandatory training sessions and annual updates
  • Take part in reflection and appropriate learning from practice, in order to maintain and develop competence and performance
  • Completion of the Health Education England, Care Certificate, within three months of new employ (where not yet achieved): Or as an appraisal objective, to be completed within three months for existing staff.
Health, Safety and Security

  • Assist in maintaining a clean environment that is conducive to safe practice
  • Report any issues at work that may put health, safety and security at risk
  • Summon immediate help for any emergency and take appropriate action to contain it
  • Understand the principles and practice of Infection Control
  • Work within own personal/professional limitations and seek help of others to maintain safe practice.
  • Identify potential risks for all staff, patients and visitors and assist with relevant incident reporting procedures
  • Clean patient equipment as required
  • Handle and dispose of all body fluids in accordance with universal precautions
Service Improvement

  • Undertake administrative and clerical tasks associated with patient care to facilitate the smooth running of the department
  • Maintain adequate levels of stock, equipment and materials and facilitate the efficient, effective use of resources; report when availability falls below an acceptable standard or level
  • Pass on constructive views and ideas for improving services to departmental superintendents.
Quality

  • Ensure a welcoming, caring and safe environment is provided for the patient and their family/visitors/carers
  • Aware of and maintains required standard of care
  • Ensure that patient areas are kept clean and tidy
  • Comply with Trust/local policies and procedures
Equality and Diversity

  • Carry out duties and responsibilities with regard to the Trust's Equal Opportunity policy
  • Recognise the importance of people's rights and act in accordance with legislation, policies and procedures
  • Act in ways that acknowledge and recognise peoples' expressed beliefs, preferences and choices; respecting diversity and valuing people as individuals
  • Take account of own behaviour and its effect on other

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