IT Service Desk Coordinator - Oxfordshire, United Kingdom - Alpine

Alpine

Verified Company

Oxfordshire, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

LOCATION

Oxfordshire, UK

CONTRACT TYPE

Permanent

CLOSING DATE

Job Advert

Alpine F1 Team have a new position to join the team as an IT Service Desk Coordinator where you will be the 1st point of contact for the Teams IT related questions and issues.

IT Service Desk Coordinator - The Role

As part of this position, your main responsibility will be to log, triage and assign issues in the Service Desk software.

You will coordinate and update users on the status of their ticket, troubleshooting issues where possible and escalating accordingly where necessary.

Other aspects of the role will include administrative tasks associated to the successful operation of the IT Operations Department

IT Service Desk Coordinator - The Person

We are looking for an individual with exceptional customer service skills, a high attention to detail with a willingness to learn new skills.

You will be proficient in the use and understanding of Microsoft Windows 10, Microsoft Office suite and the Microsoft 365 services.

Our offer to you

In return for your hard work and dedication we offer a team who is truly ambitious with their goals, with a unique and friendly working environment and competitive remuneration - including pension, free onsite gym, subsidised canteen and many others.

Alpine Racing strives to be diverse and inclusive, a place where we can all be ourselves. We welcome people from all backgrounds, ethnicities, cultures, and experiences. We are committed to making a consistent, top down effort to be role models on what diversity, inclusion and belonging means in society