Receptionist/administrator New - Cardiff, United Kingdom - St David Recruitment Services

Tom O´Connor

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Tom O´Connor

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Description

Receptionist/Administrator

Cardiff

Salary:
£10.42 per hour


Position 1.) Monday-Friday 8.00am-1.00pm

Position 2.) Monday-Friday 1.30pm-6.30pm

Temporary

TEM891
My client in Cardiff is looking to fill two temporary positions with two different shift patterns.


Essential:


  • Previous Reception/Administration experience
  • Excellent IT skills
  • May be required to travel to two different sites

Desirable:


  • Working within a GP Surgery
  • Welsh speaking

DUTIES AND RESPONSIBILTIES:

Answer the telephone in line with Practice telephone protocol.

  • Make appointments and generally attend to patients requests in a prompt, professional and courteous manner.
  • Give information to patients clearly, taking into account their individual needs and relay messages accurately to appropriate practice staff.
  • Prioritise the reception workload.
  • Assist with the prescribing process and the issue of all acute and repeat prescription requests.
  • Extract relevant prescribing/administrative information from clinical correspondence and update individual patient computer records accordingly.
  • Undertake further training and development as necessary.
  • Be aware of the practice confidentiality and communication policies and maintain strict confidentiality/effective communication at all times.
  • Keep reception/administrative office areas tidy and be aware of and ensure health and safety regulations are maintained.
  • Undertake filing, shredding and photocopying as appropriate.
  • Carry out any other reasonable duties requested of you
  • Deputise for administrative functions, in absence of colleagues.
  • Work with other team members to ensure deadlines are met.
If this temporary role is of interest to you, then please get your CV sent over today.

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