Credit Controller - Manchester, United Kingdom - Savills

Savills

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Key Responsibilities
Dealing with and resolving Tenant queries
Dealing with and resolving UAC queries, Issuing invoices, Tax receipts, statements and reminder letters
Assisting in the reconciliation of problem accounts,
Management of query resolution, chasing colleagues where required, Monitor and report on aged debtors reports weekly or as required, maintain active communication both within the Central Finance team and other internal departments, Dealing with day to day instructions

Key Skills
Excellent relationship builder Self-starter, who relishes challenges and strives for the best, Strong team player: builds relationships and consults with others, quickly establishes trust and credibility, confident with a positive outlook, self-motivated, Strong analytical skills,
Experience in large reconciliations, Strong organisational skills, strong time management skills, strong communication skills, ability to manage conflict
Experience in the Property Services market is also desirable but not necessarily essential.

Team Overview

The Credit Control team consists of twenty two credit controllers whom each manage a portfolio of tenant accounts, supported by four team leaders & the credit control manager.

The team work within a fast-paced environment, ensuring a strong collaborative relationships with colleagues in order to exceed client expectations & company set KPI's

Role Overview
They will have the ability to work under pressure and a desire to continuously improve systems and processes.

Previous Credit Control experience (preferably Property) is required and the Individual should have the ability to work well as part of a team as well as unsupervised.

The Credit Controller will be experienced in high level volumes of Transactions and Call KPIs and will have a good knowledge of spreadsheets; being a competent user of Microsoft Excel.

The role involves working within a Client focused team.

The individual will have the responsibility to manage their own portfolio with a high volume of calls daily required and deal with UAC queries to improve Collection KPI's.

Liaising with a large number of both internal Clients and external tenants is a daily requirement so a high level of professionalism must be maintained at all times.