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    Quality Development Officer - Basingstoke, Hampshire, United Kingdom - Ministry of Justice

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    Description
    Quality Development Officer - Performance & Quality (South Central)
    Building/Site 1 NMS Portsmouth Civic Offices, PO1 2AL, NPS 2A WYNNE JONES CENTRE AYLESBURY, HP21 7RL, NPS EASTON COURT HIGH WYCOMBE, HP11 2EL, NPS FAREHAM BOROUGH COUNCIL FAREHAM, PO16 7AZ, NPS GREYFRIARS HOUSE READING, RG1 1PE, NPS HEAD OFFICE OXON BICESTER, OX26 2QD, NPS IMPERIAL HOUSE ALDERSHOT, GU11 1DP, NPS ISLAND HOUSE LYMINGTON, SO41 9GA, NPS JAMES GLASHIER HOUSE BRACKNELL, RG12 1BP, NPS MACMILLAN HOUSE OXFORD, OX1 1BN, NPS NEWPORT PROBATION OFFICE NEWPORT, PO30 5BN, NPS PORTSMOUTH PROBATION OFFICE PORTSMOUTH, PO1 2BD, NPS REVELSTOKE HOUSE SLOUGH, SL1 2HF, NPS ST CLEMENTS HOUSE BASINGSTOKE, RG21 7SB, NPS THE COURT HOUSE HAVANT, PO9 2AL, NPS TOWN QUAY HOUSE SOUTHAMPTON, SO14 2PT, NPS UNITS 9 AND 10 TALISMAN BUSINESS CENTRE BICESTER, OX26 6HR
    Post Type 1 Permanent
    Working Pattern 1 Full Time, Part Time, Part Time/Job Share, Flexible Working, Other
    Role Type 1 Probation Officer

    This is a specialist Probation Officer post, in which the post holder has specific responsibility to contribute to the development of excellence in the quality of work undertaken with offenders and victims in the National Probation Service (NPS).

    The job holder will have no line management responsibilities.
    The post holder will be part of the Divisional Performance and Quality team.

    They will work in partnership with divisional /local managers, practice tutor assessors and operational staff to promote high quality work through delivery of quality assurance and improvement activities including: audit and analysis, practice workshops, coaching and providing support to colleagues.

    In line with NPS policies and procedures, the post holder must at all times demonstrate a commitment to equality and inclusion and an understanding of their relevance to the work they do.

    The post holder must adhere to all policies in respect of the sensitive/confidential nature of the information handled whilst working in this position.

    Deliver quality assurance activities as part of the national effective practice programme, and review the impact of these activities on operational practice


    • Support the re-launch and deployment of Skills for Effective Engagement Development and Supervision (SEEDS)
    • Undertake audits of key work, provide analysis and feedback to staff and contribute to local improvement and quality plans.
    • Working in partnership with local managers, develop audit and improvement activities based on local and divisional need and evidence from audits, inspections and case reviews arising from e.g. serious further offences, domestic homicides, serious case reviews
    • Provide support to local managers in delivering improvement activities to staff in informal /formal capability processes. Work in partnership with local managers to plan and support quality improvement in their cluster/function
    • As agreed with local managers, provide coaching and support to groups of staff whose roles are changing
    • Play an integral role in the work of divisional performance and quality team in implementing the national performance and quality programme
    • Provide guidance and support to SPOs to undertake quality assurance work
    • Respond to risk escalation requests raised by Community Rehabilitation Companies, determine risk level and if high risk (endorsed by a manager) decide on how this will be managed
    • Carry out safeguarding children and safeguarding adult duties in accordance with the NPS statutory responsibilities and agency policies
    • An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
    Essential Experience

    • Evidence of undertaking good quality probation work
    • Evidence of working collaboratively with others to improve quality
    • Experience of working with a wide variety of people and communities who have experienced a range of social/personal difficulties.
    • Probation Qualification Framework Graduate Diploma/ Honours Degree in Community Justice integrated with Level 5 Diploma in Probation Practice.

    Or a qualification which was recognised at the time of qualification by the Secretary of State for Justice as per Section 10 of the Offender Management Act 2007.

    Diploma in Probation Studies,


    • Diploma in Social Work (with Probation Option)
    • CQSW (with Probation Option)
    Hours of Work (Unsocial Hours) Allowances 37
    Additional Information 1 Working Arrangements & Further Information
    The MoJ offers Hybrid Working arrangements where business need allows.

    This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas).

    Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances.

    For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office.

    Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job-sharing working patterns, where they meet the demands of the role and business needs.

    All applications for part-time, flexible and job-sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

    Annual Leave

    A nnual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays.

    Leave for part-time and job share posts will be calculated on a pro-rata basis
    Pension

    The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).

    Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

    Training

    The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

    Networks

    The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management.

    There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

    A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.

    Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.

    For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers.

    You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. Paid paternity, adoption and maternity leave.
    Free annual sight tests for employees who use computer screens.
    Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
    To Shared Service Connected Ltd Monday to Friday 8am - 6pm) or e mail Moj-recruitment-vetting- );
    To Ministry of Justice Resourcing team (resourcing-management-.The Civil Service embraces diversity and promotes equal opportunities.

    As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace.

    If you need additional help completing the application form, please contact the SSCL Recruitment Enquiries Team.

    For more information on applying for a role as a candidate with a disability or long-term condition, please see our Disability Confident Scheme Frequently Asked Questions webpage.

    We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging.

    Please quote the job reference Quality Development Officer - Performance & Quality (South Central)
    This flexible approach to recruitment focuses more on finding the right candidate for the specific role.

    We have provided detail of the assessment stages and areas being assessed to help you prepare for completing your application form, and to advise of what will be assessed following this, if you successfully pass the application stage.

    The MoJ are committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are 'at risk of redundancy'.

    Candidate's will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
    Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
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