Senior Account Manager - Reading, Berkshire, United Kingdom - ICON

Description

Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients' lives.

You'll be working in a dynamic and supportive environment, with some of the brightest and the friendliest people in the sector, and you'll be helping shape an industry.

We have a unique opportunity within our commercial services group for a Manager, Client Engagement (Account Manager) to support with the accessibility and technical delivery of publications software accounts.

Manage the client partnerships from initial engagement through to delivery of the projects to the ongoing account delivery, ensuring client satisfaction and reviewing opportunities for account growth.

Support with new business development, identifying leads and seeing new accounts join and feed through
Review account and project metrics and performance assessing new approaches and problem solving as required.

Act as an expert in your accounts being able to provide internal information to the supporting teams involved in the project/account.

You may be required to travel to attend in-person relevant events/meetings as required (roughly 10%)
Experienced with publication plan management in the global environment; Familiar with selling SaaS digital products.

Able to recognize, exemplify and adhere to ICON's values which center around our commitment to People, Clients and Performance.

Able to help drive sales efforts to achieve targets in new and existing accounts
Able to work collaboratively with the centralized delivery and project management organization to set and manage client expectations and help drive productivity and cost control
Able to manage pricing/margin of new proposals with the Project Management team.
Our success depends on the quality of our people. That's why we've made it a priority to build a culture that rewards high performance and nurtures talent.
We offer very competitive salary packages. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you'll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

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