Technical Service Officer - Maidstone, United Kingdom - Earl Street Employment Consultants Ltd

Earl Street Employment Consultants Ltd
Earl Street Employment Consultants Ltd
Verified Company
Maidstone, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Our client based in Maidstone have asked us to assist with the recruitment of a Temporary Technical Services Office to work with them ongoing from September.


The role is being offered as a hybrid office based and WFH, Monday to Friday with an hurly pay rate of £16.66 per hour.


The successful applicant will provide technical and administrative support predominantly to the Area Technical Services Manager and wider Hard Services Facilities Management team.

The post holder will be required to support with monitoring service levels of the main Hard FM contractor and other Third-Party contractors ensuring planned and reactive maintenance activities are completed on time and to the required standards.

The post holder will also be required to provide regular updates to internal and external stakeholders on any outstanding tasks.


Main Job accountabilities:


  • To monitor and review quotes and queries sent to the client Hard FM team on a daily basis.
  • To support with raising Purchase Orders where required and ensure the tracker is updated with the relevant Requisition/Purchase Order numbers.
  • To act as the point of contact and liaison for works delivered by thirdparty contractors, coordinating any access arrangements and interface with other service providers.
  • To liaise with contractors with regards to site attendance, reviewing risk assessments, method statements and permit to work systems ensuring they are suitable and robust for the planned works.
  • To maintain detailed and up to date records including instructions to work, job completion certificates, commissioning certification and handover documents for audit and compliance purposes.
  • To ensure assets are handed over/back to the main Hard FM Contractor to enable continued Planned Preventative Maintenance of such assets.
  • To ensure any changes or upgrades to assets delivered by third party contractors are logged and communicated to the Hard FM Contract Officer to enable a Change Notice to be raised and issued to the Hard FM Contractor where required.
  • To support with investigating complaints and escalations following up with the Hard FM contractor or relevant thirdparty contractor to ensure matters are resolved satisfactorily.
  • To act as a conduit for all Hard FM queries for the area covered liaising with relevant team members to ensure they are assessed and completed on Tech Forge.
  • Monitor the Hard FM Inbox for any contractual notifications and either action or escalate accordingly.
  • To attend occasional site audits, reporting on any findings and ensuring they are logged with the relevant Hard or Soft FM Contractor.
  • To provide administrative support to the Technical Services Manager's

Person Specification:
Technical Service Officer
Qualification

  • Recognised national qualification in IOSH managing safety,
  • Administration or equivalent experience within construction or FM
Experience

  • Experience in Facilities Management contracts
  • Experience of contract monitoring
  • Experience of working in a fastpaced customer focused environment
Skills and Abilities

  • Attention to detail and ability to remain "solutions focused".
  • Excellent interpersonal skills and team approach
  • Excellent written and Communication skills
  • Ability to use initiative and the ability to find and develop
  • Creative solutions to problems.
  • Able to work in a fastpaced role, dealing with varied queries/tasks
  • Able to manage own time and meet deadlines
  • Excellent standard of computer literacy including Excel and Financial systems
Knowledge

  • Budget management, administration, and monitoring processes
  • Knowledge of property operations and project programs useful but not essential.
  • Knowledge of education environment, Facilities industry,
  • Supply chains and facilities management
Knowledge of the following is desirable but not essential.

  • Water hygieneLegionella
  • Asbestos Management
  • Fire Safety
We are acting as an employment business in relation to this role.


Job Types:
Full-time, Temporary contract


Salary:
£16.66 per hour


Benefits:


  • Free parking
  • Onsite parking
  • Work from home

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work Location:
Hybrid remote in Maidstone

Application deadline: 31/08/2023


Reference ID:
TSO/TEMP/MAIDSTONE

Expected start date: 04/09/2023
More jobs from Earl Street Employment Consultants Ltd
See all jobs of Earl Street Employment Consultants Ltd