Portfolio Manager - Luton, United Kingdom - Mears Group
Description
Annual salary:
up to £28,875.00
Portfolio Manager
Luton-Eaton Green
Full Time, Permanent
Salary up to £28,875 per annum
"A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company".
About the Role:
As a Portfolio Manager you will be working in our social housing background, providing a stable and profitable contract, delivering excellent service and support through our local teams, who understand the importance of working together for the local community.
As a Project Coordinator you will need to manage a portfolio or property block of temporary accommodation comprising of a variety of contracted housing management services through Mears Housing Management registered providers.
In line with Mears Equality, Diversity and Inclusion policy, delivery of a customer focused service to our service users ensuring a tailored approach to meet individual needs whilst being culturally aware and sensitive of
circumstances.
Delivery of service to ensure safeguarding and welfare of all residents are fully considered in line with processes and that property condition is maintained.
Conducting regular inspections to ensure full contractual compliance and successful outcomes of all Key Performance Indicators, internal and commercial targets.
Delivery of move in, move out, void and overall property management service; ensuring all risks are mitigated or flagged to management for action.
Monitoring and management of repairs and property improvements to ensure minimal impact on service users and good quality and compliant works are carried out.
Delivery of performance and service reporting as requested by line manager, escalating all risks and concernsManagement of relationships with third parties and landlords to maintain property standards and ensure the needs of service users are met.
All records and IT data on systems is updated with accurate and up to date information. This will also need to meet contractual requirements.Undertake adhoc projects and provide support and cover for colleagues and teams within Mears Housing Management
Ensure full compliance with Mears code of conduct, contractual terms and group policies & procedures
Role Criteria:
A level's educated.
Experience of residential lettings
Experience of meeting KPI targets (Inspection visits, void turnarounds, updating local authority etc)
Experience delivering high quality customer services.
Experience of residential lettings
Experience of meeting KPI targets (Inspection visits, void turnarounds, updating local authority etc)
Experience delivering high quality customer services.
All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
25 days annual leave plus bank holidays
Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work
Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much moreFamily friendly policies
To apply, follow the link below or to discuss your application further please contact Laura Bourne on
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.
Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up.
Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment.