Account Coordinator - London, United Kingdom - Production Resource Group Llc
Description
Overview:
- Assisting the Market Account Director supporting the Corporate & Events team to provide a high level of Customer support and service to help grow the Market.
- Being involved in all aspects of the Customer Project from new business, creation and pricing, to planning, delivery and feedback.
Qualifications:
- Efficient knowledge of MS Office, including Excel and PowerPoint
- Ability to work within a CRM system
- Ability to work with independently, demonstrating a high level of initiative.
- Approachable, proactive and outgoing.
- Ability to work to tight schedules.
- Outstanding organisational and communication skills.
- Employees are expected to ensure that the Company's policies, procedures and obligations are adhered to in carrying out all duties.
- Emphasis will be placed on the PRG Company values attached to this document.
Responsibilities:
- Preparing customer tenders and quotes
- Managing the customer sales process including all job related documentation and communication
- Liasing with internal resources (UK & group) such as project planning, assets, CAD and crewing services up to confirmation stage
- Communications with international group sales teams, alliance partners and strategic suppliers
- Providing status updates and follow ups
- Interpreting different customer requests and translating plans, ideas and concepts into a scope
- Attending site meetings and customer meetings as required
- Supporting project debrief, evaluation and customer feedback
- Reviewing repeat projects and start preparation for them
- Organasing customer events
- Keeping marketing updated on events
- Good knowledge of MS Office and developing experience with CRM
- Ability to work well onsite with larger team
- Willing to take ownership of tasks and demostratable proactivity
- Outstanding organisational and communication skills.
- Employees are expected to ensure that the Company's policies, procedures and obligations are adhered to in carrying out all duties.
- Emphasis will be placed on the PRG Company values attached to this document.
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