Account Coordinator - London, United Kingdom - Production Resource Group Llc

Tom O´Connor

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Tom O´Connor

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Description

Overview:

  • Assisting the Market Account Director supporting the Corporate & Events team to provide a high level of Customer support and service to help grow the Market.
  • Being involved in all aspects of the Customer Project from new business, creation and pricing, to planning, delivery and feedback.

Qualifications:

  • Efficient knowledge of MS Office, including Excel and PowerPoint
  • Ability to work within a CRM system
  • Ability to work with independently, demonstrating a high level of initiative.
  • Approachable, proactive and outgoing.
  • Ability to work to tight schedules.
  • Outstanding organisational and communication skills.
  • Employees are expected to ensure that the Company's policies, procedures and obligations are adhered to in carrying out all duties.
  • Emphasis will be placed on the PRG Company values attached to this document.

Responsibilities:


  • Preparing customer tenders and quotes
  • Managing the customer sales process including all job related documentation and communication
  • Liasing with internal resources (UK & group) such as project planning, assets, CAD and crewing services up to confirmation stage
  • Communications with international group sales teams, alliance partners and strategic suppliers
  • Providing status updates and follow ups
  • Interpreting different customer requests and translating plans, ideas and concepts into a scope
  • Attending site meetings and customer meetings as required
  • Supporting project debrief, evaluation and customer feedback
  • Reviewing repeat projects and start preparation for them
  • Organasing customer events
  • Keeping marketing updated on events
  • Good knowledge of MS Office and developing experience with CRM
  • Ability to work well onsite with larger team
  • Willing to take ownership of tasks and demostratable proactivity
  • Outstanding organisational and communication skills.
  • Employees are expected to ensure that the Company's policies, procedures and obligations are adhered to in carrying out all duties.
  • Emphasis will be placed on the PRG Company values attached to this document.

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