Apprentice Clinician Care Co-ordinator - Bradley Stoke, United Kingdom - Olive Recruit

Olive Recruit
Olive Recruit
Verified Company
Bradley Stoke, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Salary:
DOE

Job scope:


Clinician Care was developed as a key service within our business, to show our nurses and support staff that they are valued, and we appreciate the impact they make in people's lives.

We are setting the standard within the healthcare industry when it comesto valuing and empowering healthcare workers, so they can be at their best when delivering care.

The Clinician Care team collaborate with teams across the company and are continuously finding ways to improve employee retention, satisfaction, and happiness.

The team support business growth by creating a nurturing workplace for our healthcare workers.


Responsibilities:


  • Call handling incoming and outgoing calls to healthcare workers
  • Collate feedback from the Clinician Care Navigator to present in a report for all relevant stakeholders
  • Use Microsoft Excel to update spreadsheets
  • Organize gifts for healthcare workers when required
  • Collaborate with our healthcare workers and support with coordination of focus groups
  • Collaborate with the entire Clinician Care team to keep policies and benefit schemes up to date

If you have:


Skills and abilities:


  • Clear and concise written and spoken communication skills
  • Strong time management and organisational skills
  • Demonstrable problemsolving skills
  • Demonstrable customer service and interpersonal skills
  • Strong administration and computer skills
  • Ability to manage multiple tasks and changing priorities
  • High attention to detail
  • Proactive and innovative
  • Strong relationship building skills
  • Strong leadership skills
  • Business and commercial acumen (crucial for growing the service)
  • Empathetic and shows compassion (nonnegotiable)
  • Emotional intelligence
  • Ownership

Experience and Knowledge:


  • Previously worked in an office environment (desirable)
  • Admin experience (desirable)
  • Customer service experience (desirable)

Personal attributes / other requirements:


  • Career focussed
  • Eager to learn
  • Impactdriven wants to make a difference
  • People person
  • Confident problem solver
  • Excels in a fastpaced working environment
  • Strong team player
  • Selfmotivated
  • Flexible and able to work with imperfection and ambiguity
  • Loyalty and commitment to company, clients, and teams
  • Full UK driving licence
More jobs from Olive Recruit
See all jobs of Olive Recruit