- Work as part of a small team to ensure the Studios are running smoothly
- Produce and share a high level marketing report illustrating trends, where leads have come from and making suggestions for further progress
- Work with the 3rd party suppliers to raise the Studios profile
- Strive for high customer engagement and satisfaction
- Attend and minute marketing meetings, noting actions
- Working with the 3rd party Web Design agency
- Work with the 3rd party PR company
- Run the social media channels with a clear programme and mix of content
- Monitor and report on engagement
- Prepare promotional material for internal and external campaigns
- Create a monthly newsletter, promoting studio holders, the building and welcoming new Occupiers
- Dress vacant studios to increase interest
- Ensure the billboard is up-to-date at all times, showing vacant studios and providing Studio Holders with a platform to promote
- Email marketing
- Customer engagement
- Cover reception over lunch breaks, holiday and where there are absences
- Ensure there is always a warm and professional welcome to all at Great Western Studios
- Ensure visitors are appropriately signed in and check out of the building
- Ensure all calls to the Studios are answered in a timely manner
- Deliver exceptional customer service at all levels to all clients, suppliers and studio holders
- Team player
- Creative and passionate
- Enthusiastic and efficient
- Hands on approach
- Strategic and logical
- Well-presented and professional
- Self-motivated and a can-do attitude
- Excellent customer service skills
- Excellent organisational skills
- Excellent time management and ability to meet tight deadlines and respond in a timely manner
- Excellent interpersonal and communication skills able to effectively communicate at all levels
- Excellent IT skills, in particular Microsoft Outlook, Word and Excel
Marketing Coordinator - London, United Kingdom - Hines
Description
Overview
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
The role of Marketing Coordinator is a varied one, from driving traffic to the website to generate leads, raising the studios profile through working with the studios manager and other parties appointed, studio holder liaison, office admin and reception support and cover.
Great Western Studios is a busy and fast paced environment of over 100 studios, and the service and facilities we offer is what makes the occupiers choose to base their businesses here.
Qualifications
Minimum Requirements include:
Closing
Hines is a global real estate investment, development and property manager. The firm was founded by Gerald D. Hines in 1957 and now operates in 30 countries. We manage a $93.2B1 portfolio of high-performing assets across residential, logistics, retail, office and mixed-use strategies. Our local teams serve 857 properties totaling over 270 million square feet globally. We are committed to a net zero carbon target by 2040 without buying offsets.