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- Customer Liaison: Act as a primary contact for OCS service delivery, demonstrating a proactive attitude and ensuring compliance with contract specifications.
- Health and Safety: Uphold all health and safety policies, conduct risk assessments, and ensure adherence by all contractors and teams.
- Quality of Service Delivery: Maintain and improve service standards in catering, cleaning, and security. Regularly inspect services and manage team performance for quality service delivery.
- Continuous Improvement: Recommend service enhancements and cost-saving measures, and develop business in alignment with strategic objectives.
- Personnel Management and Administration: Oversee staff management, ensure compliance with company policies, and maintain high team morale.
- Finance: Manage cost controls and budget, ensuring efficient and cost-effective service delivery.
- Geographic area of responsibility: Central and North West London
- Management of a significant number of employees
- Expenditure authorisation as per company policy
- Contract retention and development
- Effective management and staff development
- High-quality service delivery
- Compliance with health, safety, and hygiene standards
- A Level or equivalent; further higher education preferred
- SIA Licence, IOSH, Intermediate Food Hygiene certificate
- Industry-recognised cleaning qualification
- IT Literacy, proficient in MS Office, Excel, PowerPoint
- Minimum two years in healthcare catering, cleaning, security/hotel services
- Proven background in a similar environment
- Knowledge of HR procedures and budgetary control
- Strong leadership and motivational skills
- Customer-focused and performance-driven
- Excellent communication and relationship-building skills
- Proactive and efficient in a dynamic environment
- Customer Focus, Achieving Results, Problem Solving, Team Working, Communicating & Influencing, Developing People
Deputy Facilities Manager - Uxbridge, United Kingdom - OCS Group
Description
. Role Summary:Seeking a dynamic Deputy Facilities Manager to join our management team at the healthcare division located in Central and North West London. This role is pivotal in managing operational aspects of the assigned CNWL Sector and assisting in leading a dedicated team to deliver top-notch integrated services within agreed budgets and specifications.
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Flexible approach to working hours, including on-call duties