Trade Counter Assistant - Hanwell, United Kingdom - M4 Recruitment Limited
Description
M4 Recruitment are working with a leading merchant who are looking for a Trade Counter Assistant. Based in Hanwell.This is a full time, permanent role. Full training will be provided. In return we will offer you a competitive salary, 28 days holiday, life assurance & EAP, discretionary bonus, Cyclescheme and Long Service Awards.
What you will be doing:
- Provide our customers with a knowledgeable, friendly and dependable service at the same time optimizing branch sales and profit.
- To efficiently work as part of a team so that our customer's expectations are not just met but exceeded.
Key Responsibilities
- Build effective relationships with customers in order to understand their requirements and ensuring that the correct products are supplied
- Use initiative to identify sales opportunities and offer advice and solutions to customers
- Maintain a clean and efficiently merchandised counter area in line with Company policy
- Ensure that Company policies are followed at all times when producing paperwork associated with sales
- Liaise with suppliers and other branches/departments where necessary
- Support the Branch/General Manager and colleagues and work as a team to ensure the branch operates efficiently and effectively within Company policy
- Ensure shop stock is clean, clearly identifiable, kept in good order and that low stocks are highlighted to Branch Management where necessary
Requirements:
- Roofing knowledge and experience.
- Trade Counter experience.
- Worked in client facing role.
- Excellent customer service.
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