Business Administrator Apprentice - London, United Kingdom - Lewisham Council
Description
Title:
Business Administrator Apprentice
Contract Type:
Full time 35 hours
Contract Length:14 Months
Closing Date:
Wednesday 12th April 2023
Location:
Lewisham Borough
Salary:
£10.85 per hour
This is an exciting time to join us at Lewisham Homes and Lewisham Council will become one organisation in 2023, and we want the best in skills and attitude to join us on this journey.
If you have a drive to improve the quality of homes to better the lives of our residents, we want to hear from you.
We are passionate about our staff and our people ambition is to enable staff to be the best they can.
We are looking for a Business Administrator Apprentice to Develop, implement, maintain, and improve administrative services for the Environment team with a focus on delivering and monitoring the pest control policy & procedure.
About you:
Experience of
- Enjoying dealing with customers face to face and on the phone
- Strong attention to detail/ accuracy
- Knowledge of office administration procedures
- Ability to multitask
- A 'cando' attitude working professionally with others enhancing the overall customer experience.
Duties will include, but not be limited to:
- The responsibilities are to support the Environment team, engage with other internal teams and interact with internal and external customers, such as Lewisham Councils pest control team. With a focus on adding value, the business administrator contributes to the effectiveness of the team through support of functional areas, collaborating with other teams and resolving issues as requested.
- The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.
- Answering the telephone and dealing with, or referring enquires as appropriate
- Typing, filing, photocopying, printing and scanning as required
- Assisting with processing enquiries, information requests and complaints
Qualifications:
- If you have GCSE grades 4 or above in English and Maths you have reached the Apprenticeship qualification standard we need.
- If you haven't, you'll need to reach English and Math's "functional skills" standards (equivalent 4 and above) during your apprenticeship
Closing Date:
Wednesday 12th April 2023; 23:59
Application Questions
The answers you give will determine whether you progress to interview.
- Lewisham Apprenticeships are ring-fenced to Lewisham residents. Please confirm you are a Lewisham resident?
- What is your understanding of Equal Opportunities?
- Why do you think that confidentiality is important in this role?
- What do you know about apprenticeships?
- How do you provide good customer service?
- How do you stay organized?
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