Senior Student Finance Partnerships Administrator - Oxford, United Kingdom - Oxford Brookes University

Description

The Student Finance Team is looking for a Senior Partnerships Administrator; this is a new role which manages relationships with the University's strategic teaching partners and students. The Role involves:

• Managing the financial enrolment of all partnership students
• Responsible for training University staff dealing with Partners to ensure there is a clear understanding of Student Funding policies and procedures
• Working closely with the Funding team to ensure all loans are correctly applied to partnership students' accounts
• Achieving a high standard of customer care when communicating with all university partners
• Supervising the duties of the Partnerships Student Funding Administrator to ensure all students' accounts match those at the Student Loans Company
• Together with the Credit Control team leader implementing the university's Student Debt Policy, including negotiating with students on a one-to-one basis to arrange individual instalment plans
• Responsible for training Student Finance team members, Registry Partnership team members as well as those working in the Partnership organisations, to ensure full understanding of Student Funding policies and procedures.

You will

• Be educated to degree level or with equivalent work experience
• Have experience of using large databases to ensure data integrity
• Have experience of working collaboratively across teams and with external stakeholders
• Have excellent customer service and communication skills
• Be able to manipulate and clearly present information
• Be enthusiastic and have a pro-active approach.

You will also enjoy the benefits of working at Oxford Brookes University with up to 38 days holiday, rising to 41 days holiday (this includes 13 Bank Holidays and Concessionary Days), a generous Local Government pension scheme (19.2% Employer contribution rate), cycle to work scheme and access to a variety of university facilities (Brookes Nursery, Gym and sports facilities). For more information about benefits please see the document 'All about Brookes' below. Interviews are expected to take place on Thursday 16th May.