Planner - Livingston, Cleckheaton, Sheffield - Energy Assets

Energy Assets

Verified Company

Livingston, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction

About us
Established in 2005, we're a leading, nationwide, utilities infrastructure business, providing:

innovative metering and data services

- future-proofed network construction and ownership solutions
- low carbon service offerings.

We partner with major energy suppliers and utility constructors to deliver our services to the UK's most prestigious brands and public sector institutions.

We're committed to inclusivity and welcome applicants from all walks of life who are legally eligible to work in the UK.

Working with us you will benefit from

A key strand to our corporate mission is to provide colleagues with high levels of job satisfaction, recognition, and personal development opportunity.

Competitive compensation package you'll receive a competitive salary starting of £22,538, plus the opportunity to receive an annual performance based bonus.
Work life balance you'll benefit from 30 days holiday, which increases each year to a maximum of 35 days.
Critical injury scheme we take safety at work very seriously. There are high levels of risk mitigation in place to keep everyone safe and we take pride in the fact our safety statistics are excellent. However, you can rest assured in the event a serious injury occurred, you'll receive support and financial assistance.
Down to earth and welcoming culture you'll be part of a friendly, welcoming, and diverse team who are really looking forward to receiving the next intake of new starts.
Future career opportunity as we're a large organisation covering endtoend, metertomain solutions there's lots of opportunity to grow and progress your future utilities career further.

Key Responsibilities
- serve as the primary liaison between customers and Energy Assets, maintaining a professional and knowledgeable presence.
- oversee and proactively schedule engineering tasks, coordinating effectively between engineers and customers.
- manage and optimise engineers' diaries to ensure customer satisfaction and operational efficiency.
- exhibit strong problem-solving skills, particularly in managing last-minute changes and scheduling conflicts.
- make tough decisions when necessary, managing challenges and dissatisfied customers with transparency and confidence.
- cultivate strong relationships with engineering teams, ensuring they have the necessary resources to complete tasks efficiently.
- collaborate with Technical Services to resolve complex issues as they arise.

What We're Looking For

Experience in a customerfacing role, preferably with inbound/outbound calling.
Prior planning and scheduling experience is highly desirable.
Adept at problemsolving and capable of taking ownership of issues.
Strong attention to detail and a commitment to delivering highquality service.
Ability to manage high volumes of work in a fastpaced, pressurefilled environment