- Has a thorough understanding of the general PMO processes to support and anticipate impact to the business.
- Ability to engage and work cross functionally to develop upstream system and business process changes that ensure data integrity and minimise risk to business unit and financial results.
- Work with the Project Management, Finance and Operations to ensure coordination of templates and deadlines, reporting requirements and timely completion of documents.
- Work with the Project Management Operations to develop reporting tools and templates to effectively drive the business for Operations while incorporating Best Practices and Finance requirements.
- Acts as contact for all users on system issues or problems. Troubleshoots, identifies and tracks issues to ensure resolution. Develops recommendations and coordinates issue resolution with appropriate parties based on business unit priorities. Documents and communicates problem resolution.
- Analyses current processes, tools, system or database and makes recommendations for development, improvement or simplification. Acts as a subject matter expert in cross-functional teams to provide recommendations on new initiatives or projects.
- Collaborates with business groups to develop appropriate training materials to support the needs of the functional area. Provides on-going end-user systems training to ensure continued and correct use of processes and applications and to roll out new tools and procedures.
- Gathers and documents business requirements. Supports the development of new and improved processes, tools and system enhancements to support business unit requirements.
- Maintains the integrity and the functionality of business unit systems by performing system and database audits. Monitors system performance; analyses problems and recommends solutions. Monitors usage, practices, trends to identify potential problems.
- Researches, design and schedules standardized reports or create adhoc reports or data queries to support the business unit. Maintains standardized reports currently in production.
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to balance multiple priorities and meet deadlines
- Ability to effectively work cross functionally with local and remote JLL clients
- Proficiency with Microsoft Office Suite and Google Suite
- Training and presentation skills
- Understanding of functional area business objectives, strategies and work flow processes
- Familiarity with JLL internal controls and their application to business processes
PMO Administrator - London, United Kingdom - JLL
Description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
PMO Administrator
What this job involves:
This job contributes to JLL client success by providing business expertise in identifying and designing improvements on processes, application(s) or database system(s) for JLL clients. Provides user support and troubleshooting, input on business requirements, system and process enhancement support and documentation, system maintenance, and partner training.
What your day-to-day will look like:
Responsibilities and essential job functions include but are not limited to the following:
Required Skills and Experience:
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Location:
On-site –London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.