Customer Operations Executive - Newcastle upon Tyne, United Kingdom - Duval Associates

Description

Customer Operations Executive – Customer Service Coordinator – NewcastleBrilliant customer service and administration role with loads of variety in a growing international business.£26,000 - £28,000 plus insane 36 days holiday Work with a lovely multicultural team, great bunch of people Fab little office in the TOONThis is a global business

• European HQ is in Newcastle – growth across Europe, the Middle East and Africa in the next 3 years.

You'll need flexibility, team play, administration skills and a strong understanding of customer service - phone and email.

Providing excellent customer service, logistics and operational support to the business and customers via the phone and emailAbsolutely super Monday to Friday office-based roleSpeak to Natalie @ DuvalStable, long-term role with plenty of variety and full training provided.

You bring your customer service mindset, administration abilities and be ready to rockApply today - Start June 2024

The Role:

• Dealing with correspondence, phone calls and queries
• Customer service to provide for customers and work with customer service team in China
• Responsible for handling all orders from customers Order to Cash
• Close relationship with sales team
• Helping managing bookkeeping
• Accounts payables
• Accounts receivables
• VAT returns (in various Western Europe countries)
• Managing offices space and facilities, dealing with contracts with suppliers and insurance companies, health and safety policies, ordering stationery and furniture
• Freight purchasing assistance
• Monitoring staff travels with travel agent.

Ace role for someone local who can multi-task, learn and has good IT skills and a great attitude Are you ready? Get started ASAP.

Speak to Natalie at Duval