Remote Technical Support Engineer - Buckinghamshire, United Kingdom - EAC Consulting Group

Description

EAC are representing a Market Leading Organisation in Milton Keynes who have recently moved into their new office. They are growing and looking for an IT Engineer to join the team.

If you are experienced in 1st and 2nd Line support and are looking for a new long-term role then please get in touch.

You will be working within a supportive team whilst taking responsibility to support your accounts with any IT related issues.

~ Professional development opportunities and IT certifications support.

Duties for the IT Engineer
Providing first and second line IT support to clients via phone, email or in person
Calling out to site if the issue cant be fixed remote
Carrying out IT support requests onsite
Perform routine system software updates
Diagnose and resolve hardware and software issues
Flexible to travel if and when required (minimal)
Ideal IT Engineer
Proven experience in a similar IT role
Proven ability to configure, troubleshoot and maintain a variety of Windows Server
Strong Communication over the phone when dealing with Clients
Full UK Driving License