Band 3 Referral Management Centre Agent - Birmingham, United Kingdom - Birmingham Community Healthcare NHS Foundation Trust

Birmingham Community Healthcare NHS Foundation Trust

Verified Company

Birmingham, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

The Referral Management Centre provides a high quality appointment booking, referral management and message taking service for MSK Physiotherapy, Podiatry and IMT Services.

The post holder must provide a consistently high level of skill involving accurate data inputting, liaising with service users, taking inbound and making outbound calls to patients to book and rearrange appointments, monitoring and processing of referrals and managing the waiting lists for different services.

IMPORTANT

Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process

BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles.

BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities.

We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry.

We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities.

We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.

If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.

For further details on the main responsibilities, please see the attached job description and person specification