Weekend Facilities Officer - London, United Kingdom - Chelsea Football Club

Description

Working closely with key internal stakeholders, this role will champion disabled supporters and visitors, drive innovation and change, and promote disability awareness and inclusion across the Club.

Job Title – Disability Access Officer (DAO)
Hours – Permanent – 35 hours a week (Any 5 of 7)

As a member of the Chelsea team you will become part of a long and proud history in the heart of iconic west London, which dates back to the club's founding in 1905.

Since that time the club has won every major domestic and international trophy, being crowned English, European and world champions in the process.

Chelsea are a club which proudly strives to be the best in everything we do, on and off the pitch, as shown by the further success of our Women's and Academy sides, as well as the excellent work in the community undertaken by the Chelsea Foundation, while engaging with our many supporters from a wide range of backgrounds at home in the UK and around the world.

If you're motivated and want to help us win more trophies, you've got a place here at Chelsea

Working closely with key internal stakeholders, this role will champion disabled supporters and visitors, drive innovation and change, and promote disability awareness and inclusion across the Club.

To be the Club's appointed Disability Access Officer, as defined by the responsibilities set out in the Premier League guidance and for the purposes of UEFA Licensing.

To build relationships with the Chelsea FC's disabled supporters, developing a collaborative approach to the improvement of facilities and services for disabled supporters and visitors.

Lead the consultation and on-going dialogue between all disabled people, associations, groups, and the Club.

To promote the needs of disabled people within the club and "champion" disability issues and highlight the business benefits of creating and maintaining an accessible stadium.

To liaise with other club DAO's, and external organisations such as Level Playing Field, CAFE, UEFA, Premier League (and other relevant organisations) and encourage the sharing of good practice solutions and relationship building.

To work with the club to develop and deliver on projects and initiatives as they relate to disability and inclusion.

To provide guidance to the ticket office on the policy and management of disabled persons tickets.

Participate in conferences / meetings between DAOs across other clubs, shadow visits at other stadiums and further events with training and networking purposes.

The DAO shall be present on match days (both at home and away) to act as a contact person for disabled fans, helping to improve their match day experience.

For away games, tasks may include:
Clarifying in good time the ticket allocation and policies for disabled fans.

Communication of all relevant matchday information on the club website, via newsletter and other media channels as early as possible ahead of the match.

Working with relevant club staff to organise away travel for disabled fans.
An understanding of and a commitment to equality, diversity, and inclusion and how they relate to the DAO role and the wider club EDI strategy
Experience working or advocating for people with disabilities
Knowledge of safeguarding children and vulnerable adults
Our commitment to Equality, Diversity and Inclusion:

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC.

This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Chelsea FC and the Foundation is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups).Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate.