1st Line Support - Preston, United Kingdom - Fresh Perspective Resourcing Ltd

Fresh Perspective Resourcing Ltd

Verified Company

Preston, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Would you love the chance to step into a rewarding 1st Line Support position working with a fab team?

Do you have the ability to explain complex IT issues to anyone?

Are you an all-round tech wizard, with a passion for computers?

If you're a lover of anything IT related and are looking to help people through the world of tech

We've got the role for you

With progression opportunities, regular pay rises, bonuses and much more

As 1st Line Support, your duties will include;

Assisting Service Desk to provide remote support
Configuration of new equipment ready for client installs
Raising support tickets through to completion
Working alongside Operation Manager and Director to assist with ongoing projects
Installation and configuration of a variety of Hardware, Software and Applications etc

As 1st Line Support, your skills and experience should consist of:

At least 1 years' experience working as an 1st Line Support or in a similar role
Good communication skills with strong knowledge and passion for technology
IT troubleshooting skills and basic hardware understanding would be beneficial
Windows Server Active Directory Environments (e.g. group policy administration, account management and other common server services 2016,
A good understanding of Windows Desktops and apps, specifically Windows 7 to 10/1
General networking knowledge and an understanding of Firewalls / Routers and Virtualisation (e.g. Hyper-V)

As an 1stLine Support, you can expect a salary of £22,000 to £25,000, plus the following benefits

Christmas Bonus
Learning Opportunities
Fantastic company culture and social events
Regular pay reviews
Onsite parking
Early finishes on a Friday

If you can't wait to find out more about this exciting 1st Line Support role, get your CV over to us ASAP

Job Types:
Full-time, Permanent

Salary:
£22,000.00-£25,000.00 per year

Benefits: