Client Solution Consultant - Oxford, United Kingdom - NielsenIQ

NielsenIQ
NielsenIQ
Verified Company
Oxford, United Kingdom

1 week ago

Tom O´Connor

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Tom O´Connor

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Description

Job Description:

NIQ, the world's leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers.

With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics.

NIQ delivers the Full View.


Client Solution Consultant (Architect) for UK and Ireland markets.

It is a client-facing role, owning the operational design of our client offering to ensure it is delighting clients while maintaining the NIQ offer in the marketplace in a sustainable manner.
You will advise, suggest and discuss solutions with the commercial teams and the clients in regard to operational requirements.

You will have an "end to end" knowledge regarding the production processes of our data product, to be able to present these explicitly to the clients and to depict complex processes in a comprehensible manner.


Responsibilities

  • You will be the link between the client and the operations teams on/offshore regarding the database production process, by translating client expectations into the necessary work orders and coordinating the production teams, to ensure the quality of the data delivered to the client and satisfy/surpass the client expectations
  • You will drive and coordinate discussions in regard to specifications limitations and technical possibilities on clients' requests
  • You will ensure business growth support, by leading an effective discussion with clients and internal stakeholders, introducing clients to innovations and improvements for their databases that result in clients' solutions driving revenue
  • You will suggest proactive solutions to the client for simpler, more enduring and for NielsenIQ more costefficient care of the client databases/reports
  • You will coordinate and ensure support on questions of clients regarding data quality and stay in a position to provide information regarding the status of the implementation

A Little Bit About You

This position is perfect for you if you are client-oriented, have strong communication skills and listening capabilities to ensure the satisfaction of client expectations and needs. You're a confident & enthusiastic person able to manage a varied and unpredictable workload in autonomy.

Qualifications:


  • University degree (Supply Chain, Engineering, Economy, Marketing, Logistics ) or equivalent experience
  • Fluent communication in English
  • Demonstrates willingness to understand operational "endtoend" processes and able to translate business expectations into technical specifications
  • Shows facilities to build excellent relationships with internal & external stakeholders
  • Demonstrates a "Can-Do" & resultsoriented attitude
  • Knowledge of the FMCG industry
  • Understanding of market data, for example, Market Shares, Sales Units, Sales Value
Additional information


Benefits

  • Work in a mixed system: part of the week you work from home (home office), a part from the office. Therefore we provide all the necessary equipment to perform your duties from home.
  • Working in an international organization, once you become a specialist in your field, you can count on numerous programs offering development or relocation to other departments or countries. Your development is important to us
  • We offer medical insurance and you can expect a friendly working environment
Additional Information


About NIQ
NIQ, the world's leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers.

With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics.

NIQ delivers the Full View.

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Our commitment to Diversity, Equity, and Inclusion


We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

  • NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._
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