- To provide a technical service to customers, including installation, maintenance and repair of our flagship products. To ensure customers receive a satisfactory service in line with agreed service level agreements
- To maximise revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties.
- Management and control of vehicle/site stock, to improve first time fix levels to customers, and to minimise stock losses and product downtime.
- Ability to work on a rotating shift pattern which includes days, evenings and weekends inc Bank holidays.
- Ability to work well within a close team environment which includes the customer.
- Ability to work under pressure to agreed timescales
- Excellent knowledge of electrical/ mechanical engineering,
- Experience with high end Commercial Print customers,
- Experience with high end Cutsheet products and/or Ink Jet based solutions,
- Good product knowledge, inc pre/post equipment,
- Proven fault-finding technique,
- IT literate,
- Excellent Interpersonal and customer handling skills,
- Excellent knowledge of Company Service procedures.
- working in line with role requirements
- An
- Excellent package with solid basic, strong bonus and company benefits including: A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase schemeFlexible retirement planto support your physical, emotional and financial health including Employee Assistance Programme, financial protection, life cover and will writing, medical protection, gym, travel and retail discounts, and more.Company car / car allowance (role-specific), cycle to work scheme
- Opportunity to join a global company
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Marshall Harmony Burntwood, United Kingdom Full timeWhen you were growing up, did you spend your weekends tinkering around with car or bike parts? · Are you inquisitive in your nature, a fountain of knowledge when it comes to fixing things · Do you love chatting to people and solving their problems · If this sounds like you read o ...
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Miller Homes Derby, Derbyshire, United KingdomAt Miller Homes we are building homes in a way which allows us to build better places for people to belong to, better homes for customers and better places for communities to thrive and nature to prosper. We are looking to recruit 3 Customer Services Technicians to join our Custo ...
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Field Service Technician - Castle Donington, United Kingdom - Ricoh
Description
What you will be doing
You will ideally have
We receive a high volume of applications for our roles, so we encourage you to apply as soon as possible
In return for your commitment, you can expect
We're looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we'll match it with opportunities to create the future.
In return for your commitment, we can offer you:
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