Operations Executive - Bristol, United Kingdom - Ski Team4

Ski Team4
Ski Team4
Verified Company
Bristol, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Ski Team4 is a leading Schools' Ski Tour Operator in the UK. We operate ski trips for schools to Austria, Italy, France and to Spain.


We are looking for a Operations Executive to help organise these trips and to work closely with our customers to ensure that exceptional ski trips are delivered and that the children travelling have one of the best experiences of their lives.

We are looking for a committed and flexible team player with a confident and enthusiastic telephone manner. Excellent administration skills are required and an eye for detail is necessary. Experience in tour operations is not essential as full training will be given.

A laptop and company mobile will be provided. We are happy to offer the opportunity to work from home occasionally during non peak periods.

Salary - £ £27.000 dependent on experience.


Responsibilities of the job include:

  • Liaising with airlines and coach/ferry operators
  • Agreeing service levels, contracts and costs
  • Collecting, evaluating and responding to customer feedback
  • Providing pricing information
  • Handling bookings, invoicing and issuing of tickets
  • Providing excellent customer service

Required key skills for this role:

  • A demonstrable interest in travel
  • Excellent interpersonal and communication skills
  • A commitment to customer service
  • Organisational ability
  • IT skills (MS Office)
  • Commercial awareness
  • Accuracy and attention to detail
  • Excellent administration and timemanagement skills
  • Ability to work well under pressure and cope with emergencies
  • Able to work well as part of a dedicated and flexible team
  • Foreignlanguage skills desirable but not essential

Salary:
£24,000.00-£27,000.00 per year


Schedule:

  • Monday to Friday

Work Location:
One location
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