Customer Service Apprentice - Manchester, United Kingdom - Manchester Youth Zone

Manchester Youth Zone

Verified Company

Manchester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Contract: 35 hours per week (to include evenings and weekends)

Wage:
£7-£8 per hour (increasing to RLW successful completion of apprenticeship

Dependant on experience - the successful applicant will be signed up for Customer Service Level 2 apprenticeship, or a Business Admin Level 3 apprenticeship (experience dependant)

Key duties include:

Welcoming young people and other visitors to the building (internal and external)
Signing in young people to our busy youth & play sessions
Communicate with parents/caregivers face to face or over the telephone
Ensure all young people's memberships are up to date
Managing room bookings, to include the setting up of rooms and any refreshments required, and managing the room diaries
Managing all communications through our media channels
Using our CRM system to input data
Ensuring the reception area is always kept organised and clean
Completing admin tasks for the wider team

Why work for Manchester Youth Zone

We are committed to training and developing our staff
We care about your wellbeing
Onsite gym and sports facilities
33 days (prorata) annual leave plus extra day off for your birthday
Discounted food in our canteen
You will be part of our mission to positively impact the lives of young people in North Manchester