Apprentice Parts Advisor - Bristol, United Kingdom - Wessex Garages

Wessex Garages
Wessex Garages
Verified Company
Bristol, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

beBee Recruiter


Description
Reference Number

  • Location Cribbs Causeway, Bristol
  • Salary NMW Apprentice schemeWe are recruiting an Apprentice Parts Advisor.


A Parts Advisor is a key member of the team is responsible for the smooth running of the parts department, supporting the efficient effective supply of parts to the workshop.


A Parts Advisor:

  • Is responsible for ordering, selling and managing stock control on vehicle parts.
  • Communicates effectively with both customers, vehicle technicians and other staff members.
  • Manages customer complaints in an effective manner.
  • Offers Sales/advice for accessories and modifications, as well as advice and guidance for vehicle care, warranty retention and warranty claims.
  • Maintain an ordered stock room and locate parts from stock.
  • From day one embraces the need to put complete customer satisfaction, as well as commercial awareness, at the centre of everything they do.
  • Ensure all health and safety, environmental and recycling policies, plus all internal policies and procedures are adhered to, focusing on customer needs and building upon the professional reputation of the retail facility, reporting any concerns to the manager.
  • Undertake all other tasks and activities as requested by the Parts Manager.
  • Has effective communication throughout the repair process, both with clients and with other members of the team.
  • Displays a good attitude, a positive approach to learning & development and a high level of ambition.

Qualifications:


  • GCSE or equivalent English 4 (Equivalent to a C) (Desired)
  • GCSE or equivalent Maths 4 (Equivalent to a C) (Desired)

Desired skills:

Communication skills, IT skills, Team working, Attention to detail, Proactive, Initiative, Manual Skills, Driving License (advantageous)


Training:

To be confirmed. Training will be provided by a government approved provider. Training delivery will be delivered using day release or assessor site visits.

  • Day release delivery, learner spends one day per week at training provider premises.
  • Assessor visit delivery, learner carries out majority of learning at place of work, supported by online tuition, assessor visits to site and occasional days at training provider premises

Future progression
To become a fully qualified Parts Advisor and secure a full-time role as permanent member of the team.

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