Customer Services Officer - Chichester, United Kingdom - Chichester District Council
Description
Chichester District Council are committed to providing a first-class service to its customers and in recognition of this commitment, we equip and train our frontline staff to be true customer champions.
If you- have a positive attitude
- enjoy dealing with a variety of people
- are self-motivated
- and a team player
We would welcome your interest in the following vacancy:
The customer services officer will answer switchboard calls and general enquiries for several services and assist customers in the self-serve reception area.
This post is busy and challenging within a constantly evolving service.Thorough training will be provided, applicants should have the ability to work as a member of a team and have excellent communication and IT skills.
Employee benefits include:
- Excellent defined benefits Pension Scheme
- Minimum 26 days holiday going up to 31 days after 5 years (or before with previous service) plus paid Bank Holidays
- Flexitime (available for most positions) potential to build up an extra 12 days leave a year
- Flexible working arrangements including working from home and 9day fortnight options
- Employee Assistance Programme for staff and their relatives
- Cycle to Work Scheme/Car and Cycle Loan Scheme/discounted city centre parking/ Lease Car Scheme
- Health & Wellbeing initiatives including free health checks and free eye tests plus subsidised leisure centre membership
- Payment of your main professional subscription fee.
- Training and development opportunities including funding of professional qualification training
- Staff Awards Scheme
Job Types:
Part-time, Fixed term contract
Contract length: 12 months
Salary:
£12,312.00-£13,002.00 per year
Schedule:
- Day shift
Work Location:
In person
Application deadline: 18/09/2023
Reference ID:
CUSY23N007
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