Contract Support - Huntingdon, United Kingdom - CBRE

CBRE

Verified Company

Huntingdon, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Posted- 11-Apr-2023- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Accounting/Finance, Administrative, Customer Service- Location(s)- Huntingdon - England - United Kingdom of Great Britain and Northern Ireland- To provide exceptional customer service and business support in order to contribute to the continued growth and success of the Business.

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Key Result Areas:

Quality_
Manage TMS system as key user on site including PPM records, reactives and reporting.
Review Subcontractor performance and feedback through
Actively identify/implement innovation across the contract to enhance performance and continue to meet client expectations.
People & Development_
Promote and maintain CBRE culture throughout teams.
Monitor and maintain the attendance planner.
Communicate effectively and build/maintain relationships at all levels with internal and external customers
Attend and participate in any relevant training courses.
Attend regular role specific meetings in order to share best practice.
Contract_
Attend and actively participate in Contract Review meetings
Liaise with End User (Client) staff with regards to scheduling call outs, maintenance visits, Extra Works within contracted SLAs to minimise business disruption.
Create monthly Customer Report with Contract Manager.
Negotiate contract renewals, manage new additions or removals to contracts, ensuing the use of Preferred Suppliers is maximised and best practice "better buying" is in place.
Ensure CBRE systems (e.g. Dynamics, mySupplier, Webquote) are in use and kept updated.
Familiar with daily operations and the specific scope of the contract e.g. which services are covered and which are chargeable.
Finance_
Ensure integrity of financial transactions for contract.
Attend and actively participate in finance meeting with contract manager/subcontractors where needed
Create/raise Extra Works jobs.
Create accurate POs in a timely manner.
Regularly review and process supplier invoices.
Raise sales invoices (complete billing) in line with company deadlines at the correct margin.
Run and review P&Ls Monthly and influence P&L result.
Run and review TMS Work orders reports at least weekly, closing out work orders
Run open purchase order report weekly and review all open orders.
Review and close out Monthly billing to the Client

Skills & Experience:

Use of Client TMS system
Use of MS Office
Word

Excel

Spreadsheet's
Outlook
Customer service experience

THIS ROLE IS A 12 MONTH FIXED TERM CONTRACT

CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our clientcentric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.