- Financial services experience e.g. Investment, Wealth, Private Equity or Asset Management
- Must have VIP and White Glove support experience
- Experience supporting global offices
- 1st-3rd line experience
- Windows OS 10/11
- Microsoft & Office 365
- Active Directory/Group Policy
- MS Exchange/Outlook
- Intune & MDM
- Security - Antivirus etc.
- Network troubleshooting
- Access Control
- ITIL
IT Service Desk Analyst - London Area, United Kingdom - JNC Recruitment Limited
Description
IT Service Desk Analyst - £48 - 55k p/a + Bens
A fantastic opportunity has arisen to join a thriving financial and professional services organisation, working within their busy global IT Support function.
We are specifically looking for candidates that have solid 1st and 2nd line support experience (including VIP support), but have also gained some exposure into 3rd line support too.
The role will involve troubleshooting incidents within a busy 'live' environment, finding resolutions that fall within best practice and all the time offering exceptional levels of customer service to the wider user base.
Technical Skills/Experience Required:-
If you think that you have the skills and experience, please submit your client is looking to interview straight away for this position.
In line with the Conduct Regulations 2003, when advertising permanent vacancies JNC Recruitment are acting as an Employment Agency, and when advertising temporary/contract vacancies JNC Recruitment are acting as an Employment Business