Coordination Administrator - Cirencester, United Kingdom - St. James's Place

St. James's Place

Verified Company

Cirencester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Who we are

People have always been at the heart of St.

James's Place, we value long-term relationships and we are a home for people who care about the future - financially, environmentally and socially.

These core values have enabled us to become a leading FTSE 100 Wealth Management company.

Employment Type: 12 month Fixed-Term Contract

Location:
Cirencester Head Office (GL7 1FP) 2 days per week and 3 days remote
We are seeking an outstanding Coordination Administrator to join our Correspondence Change Team.

This is a small and dedicated team that are responsible for ensuring the successful delivery of Client and Partner correspondence changes across SJP projects and programmes, enabling continuous improvement to our client outcomes.

The Role:

The role has two main functions, firstly to provide administration & project support to the Correspondence Change Team, who lead on all aspects of delivering change to our clients communication.

Secondly, to help co-ordinate the tax year end mailings, working with our third party administration teams and SJP tax year end teams.

Who we are looking for:

Someone with outstanding organisation and written English language skills, a vibrant person who is comfortable to challenge the way we operate, a proactive and adaptable person who is confident in their own abilities and has the ability to build strong lasting relationships.

Responsibilities

Lead the tracking of all correspondence change through the inception process and onto delivery
Manage the team mailbox and maintain the team planner
Coordinate the RAID/Action logs ensuring updates are provided and items reviewed.
Provide input to and create operational and correspondence change reporting packs where required.
Conduct team administrative tasks such as arranging meetings/workshops, minute taking, production of MI, and general
Run small correspondence change and reviews, working with other business areas and our third party administration centres
Maintain the correspondence library, ensuring this is up to date and produce MI as required
Help coordinate the centralised ISA mailing and manage the ISA campaign mailbox, responding to Partner, Admin and SJP field team queries
Help coordinate the tax year end mailing processes where required, including assisting with quality checking and comms where needed and updating project plans.

Special Requirements:

We do expect the successful person to have demonstrable experience and knowledge in the following:

Written Correspondence/Communications to Clients and/or Customers
Excel
PowerPoint
RAID/Action Log & Minute taking
Knowledge of Change/Project Management processes
Experience in working in the financial services industry (desirable but not essential)
Experience of working in a business change environment will also hold a distinct advantage

Flexible Working
We understand that employees work best in different ways, at different times and in different environments.

We value all of our employees and appreciate that everyone is unique, and at one of many stages within their career.

Recognising this, we have introduced a hybrid working policy to provide greater flexibility for part-time work, job-sharing, remote working, and flexibility on hours.

Our people are encouraged to work in a flexible way that suits their lifestyle where it can be accommodated, so please ask the question and start a conversation

Why work for us?

Our Rewards
In addition to an attractive salary and eligibility to participate in the discretionary annual bonus opportunities, you will also receive an excellent benefits package including:

Non-Contributory Pension
10% (increasing with length of service) with further pension matching
Meaningful protection benefits with real value, such as 10X life cover, PHI, and critical illness.
Best in class terms and conditions including 6 months paid parental leave.
Private Medical and Dental Insurance
28 days holiday entitlement plus bank holidays (based on fulltime equivalent) with the option to buy up to an additional 5 days holiday
Discretionary bonus scheme dependent on company and personal performance, varied by level
Not applicable to fixed term contracts (standard uplift applies in lieu of the protection benefits)

Our Culture

Our culture is the glue that binds us together - It's one of our biggest assets and one of the biggest reasons for our success.

It's underpinned by core values of doing the right thing, being the best version of ourselves and investing in long term relationships.

We want to embrace a diverse group of backgrounds and experiences to connect with clients, solve problems and innovate. We raise our voice on the things that matter to us and drive change from the front. Contributing to our inclusive culture is vital, ensuring a space for everyone to be their authentic self, no compromises.

In all we do, we consider how our work affects th