Ui/ux Designer - London, United Kingdom - Disney

Disney
Disney
Verified Company
London, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
UI/UX Designer


Job ID

Location
London, United Kingdom


Business
Walt Disney World Resort


Date posted
Oct. 30, 2023


Job Summary:


Responsible for visual (UI) and functional (UX) design to create an optimal experience for users interacting with DDI web platforms.


Create user flows, wireframes and A/B tests to help define and optimise the user journey though the booking funnel, with a mobile-first mindset.

Develop new templates and layouts within the web framework to evolve the front-end UI/UX, while aligning to Disney Parks brand identity.

Gathering user requirements, design graphic elements and build UI components to create a coherent, easy-to-use interface language.

This role has a requirement to be on-site 4 days per week.


Areas of Responsibility:

  • Support the business by delivering design work, creating usercentered design using available insights, including: customer feedback, quantitative data and metrics, and usability findings
  • Gather and evaluate user requirements in collaboration with Digital Product Owner, digital marketing team, and Senior Manager
  • Ecommerce & Digital
  • Illustrate design ideas using storyboards, process flows and sitemaps. Ensure adherence to brand guidelines and present to key stakeholders where appropriate
  • Design UI templates and elements (e.g. navigation, menus, tabs, buttons, etc.) while adhering to brand style guideline standards on fonts, colours and imagery
  • Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences and cleary illustrate functionality, incorporating customer feedback, usage metrics, and usability insights into design
  • Create original designs both in Scamp (e.g. sketches, wireframes) and finished artwork format, and present to internal teams and key stakeholders
  • Own and manage A/B testing and usability programs to identify and troubleshoot UX challenges, and perform analysis to inform and make recommendations on ongoing optimisation
  • Effectively collaborate with key stakeholders to develop and deliver customercentric user journeys that are coherent and easy to use

Training and Professional Development:

  • Operate with integrity, champion change and be a good ambassador for the Walt Disney Company
  • Operate as part of an effective and inclusive team by demonstrating an awareness of others; welcoming and valuing unique perspectives and ideas; offering support, sharing knowledge and best practices in order to contribute to overall departmental commitments
  • Take ownership of your professional development through regular career conversations with your line manager and utilising available resources such as D Learn, instructorled courses and on the job learning
  • Proactively suggest ways to improve departmental performance and processes, leveraging technological tools where applicable
  • Build links with other TWDC functions to develop broader knowledge of the business
  • Promote and maintain an inclusive workplace, championing diversity and inclusion and make use of available resources to extend knowledge and best practice

Areas of Accountability:

  • Accountable to Lead Application Developer and Senior manager
  • Ecommerce & Digital
  • Accountable for creating core UI/UX design solutions, prototypes, user flows, wireframes, etc.
  • Accountable for the effective management, implementation and analysis of A/B testing
  • Accountable for the design of new templates and layouts within the web framework to evolve the frontend UI/UX
  • Accountable for compliance with corporate guidelines ensuring brand consistency and integrity
  • Accountable for cultivating and maintaining productive relationships and collaborating across departments internally and externally
  • Accountable for contributing to the success of the team

Experience and Professional Qualifications Required:

  • Proven handson experience within UX/UI Design across multiple commercial, publicfacing platforms
  • Experience using and gaining insight from A/B testing tools (e.g. VWO, Target, etc.)
  • Experience with project management tools (e.g. JIRA, Basecamp, etc.)
  • Experience of working within Agile methodology, beneficial

Skills Required:

  • Excellent organisation, time management skills and ability to prioritise
  • Computer literate with proficiency in MS Office (Outlook, Powerpoint), Keynote, and design softwares such as Adobe Photoshop, Illustrator), essential
  • Working knowledge of wireframe and prototyping tools (e.g. InVision, Balsamiq, )
  • Strong communication skills including spoken and written English for business use and ability to communicate design concepts effectively
  • Excellent stakeholder and relationship management skills
  • Conceptual, innovative thinker
  • Demonstrable technical skills
  • Strong attention to detail with the ability to work under pressure and prioritise workload

Additional Information:

  • Contribution to adhoc projects as the business requires
  • Flexible hours ma
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