Freight Operations Apprentice - Manchester, United Kingdom - Seetec

Seetec

Verified Company

Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting Apprenticeship opportunity to support the global operation, provide support on behalf of the International Freight Forwarding Division.

You will become skilled in receiving shipping orders & arranging/monitoring the progress/final delivery, developing experience, ensuring all contractual obligations & service levels are met.

Key Responsibilities:

As an apprentice, in addition to formal training, you will gain real hands-on experience in the following areas:

Principles of International shipping (e.g. Incoterms)
Key import and export procedures
Networking by interacting with Global offices
Customer service skills
HM Custom's procedures in relation to the importation of goods from outside of the EU
Liaison with shipping lines / airlines and transport providers for cost and routing information
Basic consignment profit and loss
IT systems and how they support the operation
Making and submitting electronic import, export and transit Customs declarations for consignments moving by air, road and ocean freight
Provide project coordinators with advice on Customs requirements and procedures to help ensure compliance with Customs regulations
Preparation of customs documentation for import and export consignments moving by air, road and ocean freight
Review new job requests, identifying and allocating the required Shipping team resources
Advising project coordinators of available flights/vessels, routes, freight rates and ancillary charges and recommend the best option
Negotiation with freight carriers, establishing freight rates and service levels, making freight bookings and ensuring that the needs of our clients are met
Liaising with project coordinators and other departments transport, warehouse, packing, finance to ensure the smooth running of jobs
Develop relationship with allocated customers
Ensures all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Ensure each 'Job File' is fully and accurately completed reflecting all commercially relevant information and services provided
Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Liaise with Transport & Warehouse teams on shipment or airfreight planning and coordination
Liaise directly with overseas offices on shipment or airfreight planning and coordination

Skills and Experience:

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Eager to learn
Professional
Team player

Qualifications

GCSE or equivalent 5 GCSE's including maths and English (Grade Grade A*C/ 94) essential

Things to consider

Additional Information:

Annual wage
£15,000

Working week
Monday - Friday - hours of work 09:00 - 17:30 (flexibility on hours dependent on department)
Total hours per week: 37.5 hours a week

Expected duration
18 Months

What training will the apprentice take and what qualification will the apprentice get at the end?

International Freight Forwarding Specialist Level 3 Apprenticeship Standard:

The apprenticeship programme design will be built around the standard and individual apprentice and employer needs

This will consist of:

A fully embedded induction programme delivered by the employer and Seetec Outsource Training and Skills
An initial assessment of your skills, knowledge and behaviours in order to develop and enhance your career and personal progression.
In line with the with functional skills requirements set by the standard, (where applicable), we will analyse and continuously develop English and mathematics
On the job training delivered by the employer

Allocation of an apprenticeship delivery coach who will carry out:

Regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop.
Identify, track and support 20% off the job training activities
Quarterly formal progress review meetings; identifying learning achievements and next steps
Individual learning plan this will be used as part of a professional discussion during your reflective progress review meeting and track the 20% off the job training progress
A journey of learning activities over the length of the apprenticeship programme

What is the expected career progression after this apprenticeship?