Ward Managers Assistant - Winchester, United Kingdom - Hampshire Hospitals NHS Foundation Trust

    Hampshire Hospitals NHS Foundation Trust
    Hampshire Hospitals NHS Foundation Trust Winchester, United Kingdom

    2 weeks ago

    Default job background
    Permanent
    Description

    Job summary

    Provide a comprehensive, professional, and confidential administrative service to the Clinical Matron and fellow Theatre Sisters and staff which optimises their time and enables them to fulfil the clinical element of their roles.

    The post holder will develop and implement administrative systems which will support the efficient running of Winchester Theatres.

    What we look for:

  • The successful candidate will need to be a highly organised
  • Motivated and dynamic personality ready to use initiative and innovation
  • Good IT skills
  • Excellent interpersonal communication
  • To work closely alongside senior staff members, with a comprehensive, professional, and confidential manner

    • Main duties of the job

    The Surgical Services Division is seeking an efficient and highly motivated Ward Managers Assistant, to be based in the Nightingale Theatres reception. The post-holder will provide a range of support duties to the Clinical Matron as well as the wider Theatre Team (incorporating Theatres, Recovery and Anaesthetics)

    You will need to be highly organised as well as being flexible and possessing the ability to work as an integral team member.

    You must have excellent interpersonal, communication and organisational skills and be able to remain calm in a busy theatre environment.

    About us

    Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

    Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

    We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

    The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

    Job description

    Job responsibilities

    Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

    Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

    Person Specification

    Training & Qualifications

    Essential

  • Knowledge of patient administration and other related systems, acquired through training experience

    • Desirable

  • Customer Care Training or similar

    • Experience & Knowledge

    Essential

  • Previous experience in an administrative role or experience of working in an administrative capacity
  • Able to demonstrate current knowledge and identify own learning needs
  • Experience of organising own work

    • Desirable

  • Experience of working in an NHS environment or public sector
  • Knowledge of medical terminology
  • Advanced computer skills

    • Skills & Ability

    Essential

  • Excellent verbal and written communication skills and telephone manner
  • Able to use IT facilities for information retrieval
  • Problem solving skills and ability to use own initiative to identify improvements and to use negotiating skills to implement changes
  • Excellent Interpersonal skills allowing effective communication between all internal and external customers
  • Ability to work to tight deadlines and stay calm under pressure
  • Attention to detail
  • Flexibility and adaptability to changing situations
  • Friendly and approachable manner

    • Desirable

  • Experience of producing presentations using MS PowerPoint

    • Other Specific Requirements

    Essential

  • Ability to deal with frequent interruptions that may require being called away
  • Professional manner and organised approach
  • Enthusiastic, determined and assertive
  • Ability to work on own initiative
  • Be able to take instruction/ direction
  • Able to adjust to pressures of the job in a changing environment