Sales Operations Manager - London, United Kingdom - I Love My Job Ltd.

Description

Our client is a leading London-based brand renowned for its quirky and innovative products. They are looking for an organised, passionate, and dedicated Sales Operations Coordinator to join their team.

As a Sales Operations Coordinator you will play a crucial role in supporting the sales and operations teams to ensure their retail customers receive the best possible service, and speedy delivery of their orders.

This is an exciting opportunity for a positive and detail-oriented individual to contribute to the growth of a vibrant and creative brand.

Responsibilities for this Sales Operations Coordinator will include:
Supporting the Key Account Managers and wider sales team with essential administrative tasks
Processing and managing wholesale orders
Monitoring and maintaining accurate inventory records
Speaking directly with retail customers over the phone and via email to assist with queries
Customer service (via email / social DMs) for retail sales
Supporting the team in building and maintaining strong customer relationships
Generating sales reports to identify trends and opportunities
Maintaining and updating customer records in the CRM system
General administration tasks as required
Previous administration / office experience required
Sales Administion experience an advantage
Happy to work in the client office 4 days a week, 1 day WFH
Proficient with Microsoft Office and IT systems