Customer Service Advisors - Manchester, United Kingdom - Cantello Tayler Recruitment

Cantello Tayler Recruitment

Verified Company

Manchester, United Kingdom

1 week ago

Posted by:

Tom O´Connor

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Description

Customer Service Advisor
Cantello Tayler Recruitment are currently recruiting for a Customer Service Advisor to join our client based in Manchester.
The successful Customer Service Advisor will be responsible for:

Taking ownership of workload, managing own workload to ensure no gaps or delays in the service.
Ensuring compliance with all CQC and GMC regulations
Handling complaints and ensuring appropriate resolutions found
Technical and doctor support advising on connection issues etc

The Customer Service Advisor will have:

Caring and empathetic nature
Strong team ethos & excellent work ethic always prepared to go above and beyond for the team and for patients
Adaptability to change fastmoving environment where no two days are the same
Positive outlook
Problem solving, always looking for a resolution
Inquisitive and prepared to speak up to make changes and fix problems
Hardworking attitude and passionate about the team, and about doing the right thing all the time

This role does include shift work