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- Being a SME for processes, clients, systems, and tools and being proficient in processing and checking.
- Monitoring team activity and coordinating workload in line with SLAs by organizing, prioritising, and making effective workload allocation decisions.
- Producing and analysing reports as required for internal and external clients and requirements.
- Identifying issues with processes handled in teams and driving a process to find and implement solutions.
- Implementing changes to tools and documentation needed to support effective service delivery.
- Increasing the level of processing knowledge and driving continuous improvement in all areas of processing.
Senior Pensions Administrator - Birmingham, United Kingdom - Aon
Description
Senior Pensions Administrator
We're hiring
Would you like to be part of a global company?
Do you have strong attention to detail and commitment to provide ongoing quality?
Do you prioritise customer satisfaction to achieve service level agreements?
Are you looking for a role that offers you a career path and ongoing development?
If this is you, then come and join us at our stunning new offices in Birmingham.
This is a hybrid role where you will have the flexibility to work 50% of your working week from home and 50% of your working week in the Birmingham office, giving you the opportunity to connect and work with your colleagues.
What the day will look like