Call and Recall Administrator - Welwyn Garden City, United Kingdom - Hertfordshire Community NHS Trust

Hertfordshire Community NHS Trust

Verified Company

Welwyn Garden City, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

An exciting opportunity has arisen for administrators to join a new call and recall provision, for outstanding vaccinations, within our Community and School Aged Immunisation Service at Hertfordshire Community NHS Trust.

This role will work on a rota basis across Monday to Saturday, 10am to 8pm as a member of the Call & Recall Team for HCT.

The post holder will telephone families and carers of children and young people who are missing routine vaccinations across Norfolk, Suffolk, Cambridgeshire and Hertfordshire.

This will include following a set script, and booking appointments, and tracking outcomes and responses to these calls on an agreed template.

Support will be provided by clinicians, who will be on hand to respond to complex queries raised by families/carers.

Ideally you will have experience of working in a health care setting.

In return, we can offer you:

27 days holiday rising to 33 days (depending on NHS Trust service) plus bank holidays (pro rata where applicable)
One of the UK's best pension schemes
Special Leave for family and personal reasons
Eye Care Vouchers
Employee Assistance Programme
NHS Discounts

A big thank you for considering joining us at Hertfordshire Community NHS Trust

You'll find it a great place to work with many benefits offered to you as a member of our staff

We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities

Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision

We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages

We are committed to supporting flexible working options for staff, wherever possible, and welcome discussions on flexible working patterns to support our staff to maintain a healthy work life balance.