Facilities Operations Manager - London, United Kingdom - Global Engineering Talent

Description

Job Description

Position: FM Regional Operations Manager

Location: London & South East

Sector: Public Sector

Role Overview:

As the FM Regional Operations Manager, you'll work closely with the Divisional Director to ensure operational excellence within your business unit. Your responsibilities include driving performance, managing finances, ensuring compliance, and fostering a positive work environment.

Key Responsibilities:

• Utilise IT platforms and reporting tools to enhance productivity and efficiency.
• Ensure compliance with Health, Safety, and Environmental policies.
• Oversee all statutory and routine inspections according to maintenance schedules.
• Implement company standard operational procedures consistently.
• Maintain operational performance aligned with KPIs and service levels.
• Implement quality assurance procedures and drive process improvements.
• Proactively manage Health & Safety to foster a safety-driven culture.
• Build positive relationships with internal stakeholders and resolve operational issues promptly.
• Monitor regional performance and utilise data to adapt to changing circumstances.
• Ensure timely submission of Incident, Operational, and Financial Management Reports.
• Conduct audits regularly and act on feedback promptly.
• Lead Energy/Sustainability initiatives and manage carbon reduction plans.
• Conduct Toolbox Talks and employee forums to enhance engagement.
• Provide support and advice on contract and engineering matters.
• Manage technical support and infrastructure to optimize performance.
• Lead and develop your team, fostering a culture of continuous improvement.
• Establish strong relationships with key stakeholders across the business.
• Manage P&L and commercial matters for the region.
• Uphold the image and brand of the company.
• Provide advice and support to the Divisional Director.

Essential Qualifications/Experience:

• Degree or minimum 5 years relevant experience.
• Knowledge of Mechanical and Electrical engineering maintenance.
• Track record of managing performance to KPIs in a regional business unit.
• Experience in logistical and operational planning.
• Experience driving change and organizational transformation.
• Industry-relevant qualifications.
• Formal Hard FM qualification, NEBOSH, or IOSH Managing Safely Certified desirable.
• Extensive experience in Facilities Management.
• Excellent Customer Service experience preferred.
• Competent working knowledge of M&E or Fabric disciplines.
• Proficiency in Word, Excel, Outlook.

Please get in touch if you are interested and we can discuss our client's role in further detail.